Cannot Add new library or edit existing one

Plex Media Server
1

Server Version#: Windows 11 Pro, 24H2, OS 26100.7171
Player Version#: 1.42.2.10156
For some reason, both adding or editing gets hung up on:
Settings > Libraries > Add > Select Type > < Music > Language [HERE!}

The Language shows one character width under the arrow to the right of the new Library Name. I’m never able to get beyond this small window because there are no language selections.

Any suggestions?

Thanks!

BW

2

Shut down and restart the server.
Ensure there is an Internet connection.

3

Done. No change. Sticks at the select type window with no selection available in the Language choice.

Another possible clue: when I attempt to access the web interface at “[http://]localhost:32400/web/” with a resulting error message “404 Not Found”. Tried the IP address of the server too. No change.

I can see everything including the settings using “[https://]app.plex[.]tv/desktop/

Can’t be a browser issue as I’ve tried it on Edge, Chrome and Firefox. And Tautulli works fine using localhost.

Steps I’ve tried: Disabled all firewall and protection, VPN and antivirus (temporarily, of course) to see if something is being blocked. Been working on this for days and I’m ready to switch to a different media server. It’s getting very frustrating.

Any other suggestions are appreciated.

Thanks!
BW

4

if you cant access the server via local host (assuming you are on the same computer) something is going on. Can you post a copy of your server logs?

5

Here is what I see and it hasn’t changed. When I click the arrow, it shows a blank white space.

image
image770×550 21.3 KB

6

Can you post a copy of your server logs? rebooting the server normally fixes this issue.

7

Any resolution to this issue? I am running into this now as well.