Cannot connect securely in network, cannot connect at all remotely

Plex Media Server
, , , ,
1

Server : 1.19.3.2764

Background info (Caution, I will repeat this again, but wanted a summary up top)

Unfortunately I’m not sure when this happened, other than it’s been the past month or so. I have not changed any settings on my router. Only ‘protection’ software I am running is what’s built into Windows 10. I have the same issue on multiple android devices as well. I run two different servers on two different PC’s and they both have this same issue.

Problem:
I am unable to connect to my plex server directly on anything other than the PC that’s hosting the server. Any windows PC’s, android devices, or any of my Rokus on my home network cannot connect directly to Roku. My PC’s running the Plex servers are connected directly to my router.

In addition, when I’m trying to connect to the plex server via plex-web on a PC that’s not hosting it, it will often times fail to connect.

Also Plex Web is reporting that Remote access is not available.

This has been working up until recently (past month or so). As I’ve not been accessing the server outside of my network (COVID19 stay home), I’m not sure exactly when this started to fail.

2

Solved it (maybe?). On my PC with my main plex server, there was an entry in the Windows Defender Firewall for “plex media server.exe” that pointed to that exe in the Program Files (x86) folder.

There is an entry “Plex Media Server” that has no details. When I set the “plex media server.exe” be allowed to connect via public and private networks, I was able to connect directly and the remote test passed.

Looks like some sort of update to Plex caused my Windows Defender Firewall settings to see it as a new application which needed me to authorize.

3

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.