Plex server stopped working

[ekelley]

Server Version#: 1.24.1.4931-1a38e63c6

Plex server was running well then for no reason we can’t connect to my plex server on our Roku.
On my plex server, I go to the local url. It asks for my pin then it gives me an error.
Plex is not reachable
We are unable to connect to plex.tv at this time. Please try again later.
http://127.0.0.1:32400/web/index.html#!/

When I go to plex.tv It doesn’t even show the server now.

On the Roku, I went to retry the server and it says unauthorized.
plex server is running on Windows 10 pro I have tried to disabled the firewall and AV is just windows defender.

I have updated the plex server, uninstalled, and reinstalled the server.
I have also uninstalled and renamed the \AppData\Local\Plex Media Server\ folder then reinstalled and still having this issue.
I checked my router and nothing has changed and no updates.

I can’t seem to figure out what is going on. Uploading logs with this post.

Plex Media Server.1.log (500.3 KB)
Plex Media Server.log (759.8 KB)
Plex Tuner Service.1.log (2.0 KB)
Plex Tuner Service.log (1.8 KB)
Plex Update Service.log (1.4 KB)

[ekelley]

No suggestions?

[tom80H]

@ekelley

…then it gives me an error.
Plex is not reachable

That’s pretty much what the logs show. Nearly every connection – on the local machine, inside your home network and to Plex’ backend are timing out. There’s no specific error message that could imply a bad DNS or connections being refused.

It might still be worth to review your network setup or local content blockers / protection software that might interfere with the PMS’ attempts to communicate (maybe anything beyond Defender or restrictions on your router)?!?!