Help.. i'm getting app.plex.tv is unable to connect to "My Server" securely

i’ve tried backing down the “allow fallback to insecure connections” to “on the same network” and “Never” but, while I can connect inside the house, no one can connect to it from the outside using certain apps Samsung, WEB, etc… But some ppl using roku and amazon fire tv can connect. the plex is telling me that remote access is fully accessible from outside the network and my natting is good and correct. Would someone be able to check/reset my cert?
i’m on windows 10 bare metal box. intel i5

Plex Media Server Logs_2021-11-01_12-16-21.zip (4.7 MB)

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