Cannot convert this item. Implementation for subtitle encoder 'vobsub' not found

Plex Players Desktop Players
1

Server Version#: Version 1.18.1.1966
Player Version#: Version 1.14 (preview)

I’ve seen this issue reported here and here as well

I’m currently recording a HD channel (1 tuner) and trying to watch the show while recording. This works on my phone (honor 8x) and an iphone 6.

This only doesn’t work on my PC (plex app) and the web app.

Any tips?

2

I have the same problem with the Plex app for Mac.

However “Cannot convert this item. Implementation for subtitle encoder ‘vobsub’ not found” alternates with “Unable to tune channel (Not on air)” and “Playback Error. Could not tune channel. Please check your tuner or antenna.”

Can anyone help please?

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