I cannot dowload as well since the update of the new app (2025.10.2 (981)) on iOS.
It is very strange, like the server is unavailable although i can watch my movies.
I have the same issue. I can stream but canât download (connection failed error). I have plex pass, using android app version 2025.15.0
Same as @brommo ,
New Plex app for iOS 16 and iPadOS 16 (Client Version: 2025.15.0 (1053))
Plex server 1.41.6.9685 (QNAP)
Lifetime Plex Pass.
Removed & reinstalled the app.
Downloading a movie leads a to forever queued item.
Downloading a single episode leads a to forever queued item.
Downloading a whole season (of that episode) starts transcoding, but the previous queued item, even if it was from the same season, will remain queued while the rest will be transcoding or waiting but when finished it will also fall in queued.
The way I see it there are 2 bugs here:
- Downloading an episode does not trigger transcoding while downloading a season does.
- When an item is ready to be downloaded it remains in queued forever.
Windows app does work, as far as I know it still offers the previous experience.
Hope it helps
This worked for me. Plex download with new update
Does anyone experience this issue / resolved it?
NB. : works in the local network, not from distance using internet
Have you enabled Settings > Downloads > Wi-Fi Only?
Yes, thank you.
And to precise, it works well with the MacOS app, but not with iphone
Iâm on Android. I get constant spam of âdownload failedâ with no reason given. If I click âretryâ enough times, it eventually âfinishesâ, but the downloaded fileâs playback is completely corrupted. The file skips around and quality is trash.
And yes, I verified itâs not the file quality on my server. If I direct play stream, the content is perfectly fine.
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