Cannot fix match no show to fix match on

Server Version#: 1.28.2.6151
Plex Media Server Logs_2022-09-13_08-19-12.zip (2.2 MB)
Player Version#: N/A

TV library
/mnt/data/tv/“Murders with Friends {imdb-tt6244104}”

This will not show up as a blank item or something I can click fix match. Even if there is no metadata I can add a cover and make it look like season 1 and season 2.

I dont know what to do. I followed naming conventions.
If I add it to a movie library it makes each episode a seperate movie. I want it in plex under tv → Series Name → Season 1, 2

Thanks

Are you using this name exactly as written?

/mnt/data/tv/“Murders with Friends {imdb-tt6244104}”

just remove the quotes (")

/mnt/data/tv/Murders with Friends {imdb-tt6244104}

Note: You turned off DEBUG logging so it’s not possible to really know what happened.

It does not have the quotes.

Can you turn DEBUG logging back on (keep VERBOSE off) – hit SAVE

Then scan again so we can see what it’s not liking

The .nfo won’t have any impact . Its filename doesn’t match any names.

thank you for the quick reply

Plex Media Server Logs_2022-09-13_08-50-04.zip (2.2 MB)

Yeah the nfo is generated by another program, good to know. Thanks. I added logs.

Don’t use imdb ids for TV shows. Use tmdb or tvdb ids for matching. That’s most likely the issue.

Thats the issue, it only has a imdb

I really dont care if it shows up as a blank card. I can fill it in myself.
The issue is that it does not even show up.

Murder with Friends (TV Series 2016- ) — The Movie Database (TMDB) ?

mv /mnt/data/tv/Murders\ with\ Friends\ {imdb-tt6244104}/ /mnt/data/tv/Murders\ with\ Friends\ {tmdb-70749}/

Plex Media Server Logs_2022-09-13_09-09-29.zip (1.7 MB)
It not work

Updated plex to latest version




Get rid of the imdb number

It’s not Murder s, it’s just Murder

Put it in a TV show folder, not movie

Folder: Murder with Friends (2016)

Season 01

Murder with Friends s01e01.mp4

Click the pencil on the main show poster and go to advanced

Change the episode ordering to The Movie Database (aired)

Refresh metadata

If that doesn’t work you have some kind of permission issues going on which Chuck will have to help with

gentoo@new:~/docker$ ls -alsh /mnt/data/tv/“Murder with Friends”
total 4.0K
0 drwxr-xr-x 1 gentoo gentoo 52 Sep 13 07:54 .
0 drwxr-xr-x 1 gentoo gentoo 47K Sep 13 09:24 …
0 drwxr-xr-x 1 gentoo gentoo 42K Sep 13 08:13 ‘Season 1’
0 drwxr-xr-x 1 gentoo gentoo 36K Sep 13 08:13 ‘Season 2’
4.0K -rw-rw-r-- 1 gentoo gentoo 630 Sep 13 09:26 tvshow.nfo
gentoo@new:~/docker$ ls -alsh /mnt/data/tv/Breaking\ Bad\ (2008)/
total 2.1M
0 drwxr-xr-x 1 gentoo gentoo 350 Apr 24 12:11 .
0 drwxr-xr-x 1 gentoo gentoo 47K Sep 13 09:24 …
68K -rw-r–r-- 1 gentoo gentoo 68K Nov 5 2021 banner.jpg
548K -rw-r–r-- 1 gentoo gentoo 547K Nov 5 2021 fanart.jpg
444K -rw-r–r-- 1 gentoo gentoo 442K Nov 5 2021 poster.jpg
180K -rw-rw-r-- 1 gentoo gentoo 178K Apr 24 12:07 season01-poster.jpg
212K -rw-rw-r-- 1 gentoo gentoo 210K Apr 24 12:07 season02-poster.jpg
188K -rw-rw-r-- 1 gentoo gentoo 188K Apr 24 12:09 season03-poster.jpg
204K -rw-rw-r-- 1 gentoo gentoo 204K Apr 24 12:11 season04-poster.jpg
212K -rw-r–r-- 1 gentoo gentoo 211K Nov 5 2021 season05-poster.jpg
0 drwxrwxr-x 1 gentoo gentoo 2.6K Apr 24 12:07 ‘Season 1’
0 drwxrwxr-x 1 gentoo gentoo 5.0K Apr 30 07:45 ‘Season 2’
0 drwxrwxr-x 1 gentoo gentoo 4.8K Apr 24 12:11 ‘Season 3’
0 drwxrwxr-x 1 gentoo gentoo 4.8K Apr 25 04:45 ‘Season 4’
0 drwxr-xr-x 1 gentoo gentoo 7.2K Jan 13 2022 ‘Season 5’
4.0K -rw-r–r-- 1 gentoo gentoo 3.4K Nov 5 2021 tvshow.nfo

Still doesnt work but this series does :frowning:

Plex DocumentationYour Media
Naming & Organizing Your TV Show files
Naming & Organizing Your Movie Files

From Plex Media Server.1.log:
Sep 13, 2022 08:12:23.356 [0x7f13f147eb00] WARN - Scanner [Plex Movie]: unable to find cloud match for item file '/data/movies/Murders with Friends {imdb-tt6244104}/Season 2/Amanda Knox - Murder With Friends [tt3HDulIm-I].mkv'


  1. You are naming the episodes incorrectly.
    Rename according to Plex requirements.
  2. If you have any portion of the show left in a movie library, remove it.
    Plex does not support mixing movies and TV shows in the same library.
  3. After renaming and reorganizing, Plex Dance the entire series.
    This removes incorrect matching information from the Plex Media Server database.

/tv <-- Folder added to TV Show library
../Murder with Friends (2016) {tmdb-70749} <-- Show_Name (year) {tmdb or tvdb id}
..../Season 02 <-- "Season" in English, two digits for number
....../Murder with Friends (2016) s02e54 Amanda Knox.mkv <-- sXXeYY mandatory.

Also, please re-enable debug level logs. Do not enable verbose level logs.

Settings → Server_Name → General + Show Advanced

FYI… quick match search using tmdb-70749 worked fine …

Screenshot from 2022-09-13 09-59-03

so as FordGuy61 suggests you may need a full plex dance (all steps) after removing the imdb id tag from the folder name and naming your episodes correct so plex can pick them up.

Thank you all so much for your help.

I used this command with filebot to change youtube-dl to plex

I will explain this script in case anyone reading this in the future needs any assistance with a series NOT on TVDB but on TMDB, and is a youtube series w/ bad naming.

filebot -rename --db TheMovieDB::TV *.mkv --action move --q "Murder with Friends" --filter "s == 1" --format {plex.tail[2]} -non-strict --output /mnt/data/tv/"Murder with Friends (2016) {tmdb-70749}"/"Season 01"/

Explanation of script

--db TheMovieDB::TV

Tells filebot to use TMDB with series naming

--format {plex.tail[2]}

Tells filebot to use plex naming but trims the command so you can point it to your tv library. Mine is /mnt/data/tv

--q "Murder with Friends" --filter "s == 1"

the --q option tells filebot the explicit name, go to tvdb and find the name exactly.
the --filter “s == 1” tells filebot to ignore any other seasons besides 1

Finally

-non-strict

helps it match a bit better because youtube videos have garbage titles like

The North Hollywood Shootout Part 1 - Murder With Friends [VxNyxUpIxtg].mkv'

the [VxNyxUpIxtg] is the youtube url, but tbh it confuses a lot of things

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