Cannot get Plex to show on my compter although it is loaded

General Discussions
21

Please try the following:

  1. uninstall “Plex Media Server” – do not use some “uninstaller app”, just the standard program removal options offered by Windows:
    https://support.microsoft.com/en-us/help/4028054/windows-10-repair-or-remove-programs
  2. reboot your computer
  3. download the Plex Media Server installer from https://www.plex.tv/media-server-downloads/
  4. run the installer and install Plex Media Server on your C:\ drive (keep the data on the USB… the installation goes to C:)
  5. after the setup is completed, run the Plex Media Server app
  6. open your browser (Edge, Firefox, Chrome) and go to http://127.0.0.1:32400/web – alternatively you should be able to look for the Plex icon in the system tray, click on it and select “Open Plex”
    Plex Media Server Windows system tray icon Opening the Plex Web app from the PMS Windows system tray icon
  7. Let us know how far you get in this procedure so we can proceed with the troubleshooting

Right now we’re not (yet) dealing with the “Plex” app (desktop player).
From your previous post I think you’re still jumping between installing/running your Plex Media Server and running/updating the Plex desktop app.

See https://support.plex.tv/articles/200288586-installation/ for reference on how to install the Plex Media Server.

22

WE are winning I Think.

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the linking on Chrome worked! back to a sign in page. My desktop (downstairs) shows and there are pictures on the title page from my Drive C: However I see nothing to hook me up with Drive H: where there is 4 TB of movies and TV shows. Months ago, when everything was working I had that drive in my catalogue and it was searchable from the Firestick 4K. Now, I can’t see any way to access it. That has to be our next problem. It is now an external drive plugged directly into the computer easily accessed though MS OS.

23

Do you already have any libraries in that “Downstairs” server?
Do you get to edit one of those (or create a new one) in order to add those folders from your H: drive (see below)

24

found the tab to add folders (and drives) it is working on it and everyhing is purring fine. Thanks so much for your time and effort!

25

honestly, I don’t know. Plex just accepted it don’ see much activity on the drive. will take a look, thanks.

26

How do I locate and delete the existing libraries. I want to start fresh.

27

Your libraries are all showing in the navigation of the main window – some might be hidden behind the More button if you have not yet pinned them.
https://support.plex.tv/articles/categories/plex-media-server/libraries/

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