Cannot get Windows Plex Client to sync

General Discussions
1

I am connecting to my Plex server from my local network (on a different internal subnet but successfully setup from this help request Plex Media Server Local Networks Defintions).

I am logged in as the Owner account and have Plex Pass.

I have tried both the 64bit Plex Media Server and the new 64bit Plex player. I have my server setup properly because I can sync my music (artist/specific albums, etc) on my iPhone using the Plex iOS app.

When I attempt to sync the Music on my Windows 10 client (App or Web Client), it only shows the Name of my iPhone as a sync target.

I have followed the steps in the Plex sync article but cannot figure out why my Windows laptop will not present as a sync target device.

Thank yo for any assistance to figure out why it will not sync.

2

You can only sync to the “Plex for Windows” app.
https://www.plex.tv/media-server-downloads/#plex-app

And sync needs to be initiated from the target app, on the target computer. You cannot use the web app or apps on a different device to intiate the sync.

3

I am running the Plex for Windows App (Listed as just “Plex” in the Windows Add/Remove program dialog.

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When I try to sync an album, it doesn’t show Sync. It does show Download but this doesn’t appear to allow offline listening. I also do not know where the “download” is being saved.

4

I think I got it to work… It is not consistent between Plex app versions:
iOS = Sync for offline content
Windows = Download for offline content

I also has to restart the Plex Server to get the settings to kickin