I’m somewhat new to Plex, so if I’m making a silly mistake here, let me know. I’m trying to add an additional user to my Plex home, not a managed account. I have Plex pass. However, I am having trouble adding the user via invite to Plex pass. I sent an invite and accepted it, however the user does…

I am having this exact same issue and it is occuring for my regular users also but the most messed up is the Home user accounts. I had an issue with a corrupt database, made a completely new server, but it seems like all my previous users were STUCK in limbo or attached to my account somehow, some …

The user does show up when I go to https://app.plex.tv/desktop/#!/u/replacewithyourusername/friends. However, I am looking to add this user to Plex home, so that they show up as an option to pick from accessing Plex. They currently do not show up under Plex home. I want, that when accessing plex fr…

I am having this exact issue and error message. The Plex user has access to my libraries, and is my friend, but doesnt show up under my Plex Home list, and if I try to add them again clicking the little +house icon I get the same error “user is already part of your home”. Where specifically does th…

Confirmed…the only way to accept the invite is via the email that is sent out that specifically says it is an invite to Plex Home. The invitation does not appear in their plex app anywhere. only the email works. Still not sure how to resend an invite if they accidentally delete the email. In this ca…

I just looked at your screenshot again and missed the fact that the pending invite did not show up on the Plex Home page where you would have been able to see the invites state and cancel it. So there is some issue and I know there are some other recent topics with similar issues that other folks …

It is currently being investigated I can’t say how long it will take to resolve as the root cause is not found yet. thank you for link to other forum topic.

Great, thank you BigWheel. Given the number of bug reports in a small period I think the bug is very disruptive to a number of users (including myself). I appreciate your team looking into it.

Add me to list. I have the same issue.

Cannot invite and add user to Plex home

General Discussions

auwilliams July 8, 2024, 5:47pm 8

Hello, I have posted the same bug here which includes a link to reddit with even more people reporting this bug. When can we expect this to be investigated and resolved?

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Cannot invite and add user to Plex home

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