Cannot link google account to Plex account

General Discussions
1

Hi,

I’m trying to connect my google account to my plex account so I can log in by clicking the “with google” log in link.

I appear to have instead accidentally created a new plex account with my google log in details. I’d like to remove that account so I can link them. Currently I get “The provider is already linked to another account.”.

I cannot delete my “new” google plex account and try again though as whenever I log in with the google account; in order to delete it, I get the prompt to sign in to my plex account with the PIN number. I can log in with my PIN and then I am caught in my normal plex account again. Bit of a catch 22.

Any ideas how I can log in via the google prompt with that “new” account; but not have to then log in via PIN to my main Plex account?

2

I managed to resolve this by removing myself from my Plex Home. Then I could log in with the google log in; without triggering the PIN prompt. Then, when I went to settings I could delete my google account from Plex, and then re-login to the Plex account and correctly link the accounts.