Server Version#:1.18.5.2309.f5213a238
Player Version#: one downloaded on roku
Hard luck story here, I am using a Synology ds1813+ in a simple home set up, with a ROKU my problems seemed to start when I installed the latest version of Plex on ds1813+.
I am using my isp’s modem/router with a network switch as the modem only has two rj45 outlets.
I have tried uninstalling plex on nas and on roku and cannot get the plex to see my nas, even though it did before the upgrade, so I installed the plex version from Synology’s package offerings., I have factory reset the roku as well.
I have set everything to static ip in the devices and router.
I have searched all online resources and tried everything I can see, I removed all cookies etc on google chrome on my win 10 laprop which is what I use to manage my plex account.
So…I have the plex menu showing the nas device, it shows a sign in screen for the device offering me a 4 character link code which i enter on the plex link online.
I go back to the Roku on my TV it says linked but then enters the same loop asking me to sign in and then offering a different link code, I have tried many codes, no luck. Yet Roku media player does connect to my nas and play files from it.
I have reset my plex password and removed the need to have apin.
I saw a solution was accessing server settings to enable dlna but if no server is listed in plex web app how can I do that?
Thank you very much, your permissions reference made me check those I did streamline all, added advanced permission which I always do and still am getting the same issues as previously described, Plex log attached as requested from my nas directory as instructed, sorry its so large, I even thought of resetting nas to factory without wiping hard drives but will await your help for which again thanks
i could not see if zip file actually attached-trying again hereLogs.zip (6.9 MB)
sorry was trying to attach the whole plex media server folder directory, over 8GB!, suspect that’s not what you want and also too big to upload.
This message also appears " Any Plex Web settings and home screen customization made in this Plex Web instance will not be synchronized with other Plex Web instances. This is because we have detected you have previously saved settings from a newer version of Plex Web."
Where do I change the logging option please.
ah I was farting around with using a public dns, and I need to set it all back to normal
what I WAS doing was having one switch attached to one port on the isp modem/router as they gave me a 2nd ip, and using that for backups from one nas to another using 192.x.x.x, the 172.x.x.x is an old set up and was keeping it as a direct non switch/router connection between server and 2nd backup to save having to resync as thats what synology’s sharesync seems to do when unlinking one ip address and using a different one.
and another switch for shall we say viewing use. on 10.0.0.X which is the isp routing… Once i realised the 2nd ip my isp was giving me didn’t actually work as I thought, I disconnected the 2nd router from the modem/router and just used it as a internal network for backing up my nas server.
All of this seems to have left behind some legacies, I will mention 2 things:
1: I signed out of everything , reinstalled plex on server and roku using only the 2 ports on the isp router/modem connected to roku and server and still had the same issues as described.
2: The 127.x.x.x ip address i thought was something peculiar to the roku set up?
Sorry about all this , what should I do to return to a conventional set up and stop confusing plex. as thats was where i was headed before plex refused to connect to server, but as i said I simply connected roku and server to the 2 isp modem/router ports and still couldn’t connect roku/plex to server.
Might as well go through the whole needs situation, I run a synology nas for viewing and want to simply connect the backup nas to the 2nd ports on both synologies and use synology driver serve/sharesync directly between the 2 nas’s, I find that works well, and fast.
I was using a switch as said before due to isp’s modem/router only having 2 ports which is annoying but there it is.
I will focus on getting what i call my TV Nas working again, but I have 2 other servers, one another synology nas 1815 and the other wd pr4100, I am a huge video collector,. Does that information alter your advice so far, clearly the 2nd and 3rd nas’s will have their own ip’s and server connection, I can use bonding again to connect to their backups as advised.
I certainly made my set up more complicated than it needed to be, i was trying to seperate the backing up from the watching, great in theory it seems.
Cheers and that’s my full disclosure, bet you feel like a priest now.
So to be crystal clear, I connect as follows:- Having bonded 2 ports on the NAS (Can I bond 3, and use port one via switch to roku , port 2 to backup directly and port 3 directly to catastrophic backup, all in my home hard wired) start by using port 1 to switch to ensure that works before adding possible error making…
isp modem/router…use one of the 2 ports to connect to a network unmanaged switch, using the switch ports initially to connect the TV NAS and Roku.
Anything wrong so far, do I/canI/should I do anything to erase all the confusing setup subnet confusion. reset anything back to standard/pre confusion. I would love to have a 2nd router and switch for internal network only for managing my backup nas’s, so that would be on a 192.x.x.x, and internet isp router.modem on 10.x.x.x. I wondered if trying that idea was adding to the subnet confusion causing plex to error? It could certainly be a lack of cable discipline on my part and switching connections around, I am with your fantastic help planning much more structurally now.
Oh so even though Synology ds1813+ has 4 nic ports, unbonded for arguments sake or 2 bonded 2 not, they cannot be on seperate subnets, i thought that was an advantage of 4 ports, seems I am wrong, or is that restriction to make Plex work? Thanks for being SO fast with replies.
Much appreciated thanks, my main preconception seems wrong that I needed to seperate my backup devices on a seperate network router and switch to avoid clogging which would then effect plex streaming from my nas. you sum it up “you do not have a network that requires such a setup”, I thought I did.
Given I have 3 server nas’s which will go through roku/plex should I bond 2 nic’s on the other 2 as well., not the backup nas’s I would guess just the servers??
The DS1813+ Synology worked straight away,Thank you
I think I did what you instructed,
ISP Modem/Router port>gigbit switch>roku/ds1813+/PR4100 both NAS using bonding or as wd call it link aggregation.
I also tried the pr4100 without link aggregation fyi.
The pr4100 shows up on plex on the roku with a red triangle but asking for activation gives a 4 digit code which i tried different times, just took me back to asking for activation again…
Have reinstalled system on pr4100 and have all the “options” enabled ftp etc as I did before I screwed up my network, I can send a log later from the pr4100 but wondered if there were any suggestions with this information
Sorry to wake this thread up again, I have re configured my nas’s in 2 different rooms, meaning I need 2 switches(Unmanaged)
I tried using two network cables to continue the fantastic bonding idea you gave me, but it has resulted in the network crapping out and even interfering with our internet,
I can set the relevant nas;s up so all those that are needed to be connected using bonding for backups as you suggested are physically together negating a need for bonding the 2 switches together.
so I have that solution but should 2 network switches work connected together in that way or would I need a different switch,thanks so much for the bonding direction it have solved my issues.
Thank you, i was connecting the 2 switches with 2 cables, not one from each modem/router port, so thanks. yes my aim is a tidier end result so the number of cables needed would have been messy. thanks again.
