Cannot reach my server

[ChuckPa]

@Richard70

The security breach forced all servers to be logged out.

Important notice of a potential data breach 24th of August 2022

We want you to be aware of an incident on 2022-08-22 involving your Plex account information. While we believe the actual impact of this incident is limited, we want to ensure you have the right information and tools to keep your account secure. What happened On Monday (2022-08-22), we discovered suspicious activity on one of our databases. We immediately began an investigation and it does appear that a third-party was able to access a limited subset of data that includes emails, usernames, an…

If you and your server are on the same RFC-1918 compliant subnet -

1. Close all browser windows (important)
2. Open a new incognito browser window
3. In that incognito browser window,
4. Open your synology by http://lan.ip.of.syno:32400/web
5. It will want you to sign in
6. It will warn you about ‘not hosted by plex’ (it doesn’t know better)
7. You’ll get back into the server and be able to claim it again.

After completing this, you can close and then open normally.

What happened is:

1. Plex.tv forcibly signed out your server (the breach)
2. Plex/web doesn’t know your server is unclaimed.
3. It looks for it by the ID but, because it’s signed out, isn’t attached to your account.
4. It goes silly and thinks you need to install PMS.

I could make a hair color joke but will refrain.