And not a single reply from Plex after completely breaking a feature!
Broken here too. Seem’s it happened about 2 or 3 beta’s ago.
+1 from here as well. This has been an issue for several weeks. Google TV Chromecast, Android TV as well as Samsung Galaxy S22 Ultra. The Plex app on my Fedora 39 workstation works fine.
The silence is deafening. The site even has the audacity to have an auto-UI feature above asking “has your question been answered?”
NO! We’ve thoroughly highlighted the problem though!
@sa2000 sorry to keep tagging you, but you seem to know what is happening with Plex and Live TV.
AMAZING - that this post has 24 replies, 214 views, and not a single response from PLEX!
I guess I’ll resort to public shaming now…
https://x.com/andrewhoeveler/status/1729938955448283496?s=20
Our team is aware of this regression and investigating. We did already reply in two other topics about this.
That’s fine, although THIS post and THIS post both have actual log files attached, hundreds of views and replies, and are older posts. PLUS I’m sure it’s no coincidence that you chimed in after I posted publicly on Twitter. Please do better regarding this in the future and we won’t have to engage in public shaming. You’re already potentially losing customers to other software like Jellyfin.
3 Likes
It appears that the latest Android TV update pushed out a fix for this. @chrisc could you please confirm? Thanks.
Broken here too.
Well, it looks like a fix has been released. I just downloaded and tried this build. It does seem to have been resolved now. Now to re-enable auto-updates on my NVidia shields at home.
2 Likes
My Nvida shields are still having the issue with the latest server update applied. Rebooted both server and shield. Dont think this is resolved just yet.
Manually updated to 10.50 on my NVidia Shield and I can confirm it’s fixed now.
How? My nvidia shield only shows plex version 10.4.0.4843 avail from the play store? Nothing newer.
I’m still surprised by the lack of input by actual Plex representatives, even when replied to directly or by DM. Maybe the current staff is overworked and they need to hire more?
This has nothing to do with the server side software. You must update the plex android client to version 10.5 for this to work.
It is a staged roll out via the Google Play store. So the update will get to you after a while and as long as you have auto updates turn on or manually update it when you see it update on Google Play.
If you have a Plex Pass, then you can manually download the new client to update it to version 10.5.
I did that earlier today and the issue is fixed.
ahh ok. didnt know it was a staged roll out. I have a plex pass. got a link to where i can manually download it?
Here’s a link to the thread where you should find the download links…
Unfortunately… Not so fast… The problem has reappeared in v10.5.0.4973 (5d68759)
UPDATE: After uninstalling the updated version then installing v10.3.xx the problem persisted. Tried on web client and problem also happened which it hadn’t been a problem before. So restarted the server and the problem went away - so the v10.5.0.4973 probably works and this was just a server glitch.
