Cannot use DVR for Months Now

Server Version#: 1.16.5.1554
Player Version#: 4.4.1

The DVR and Live TV in my PLEX server has been broken for a few months now. Neither of my HD HomeRun’s, one for cable card, the other for over the air antenna are available. After the server is rebooted the two show for seconds then can’t be found even if I enter their respective IP addresses.

What can I do to remedy this situation?

Can you post some logs from your server from when you next see this, please? Restart the server, and once the tuners disappear, grab the logs? Thanks! :slight_smile:

Aug 29, 2019 13:29:08.463 [0x7f785dffb700] Debug — DVR:Device: Discovering and refreshing all devices.
Aug 29, 2019 13:29:08.466 [0x7f785dffb700] Debug — DVR:Grabber: HDHomerun discovered 0 compatible devices.
Aug 29, 2019 13:29:08.466 [0x7f785dffb700] Debug — DVR:Device: Testing grabber HDHomerun device device://tv.plex.grabbers.hdhomerun/105300BD at http://192.168.13.236
Aug 29, 2019 13:29:08.466 [0x7f785dffb700] Debug — DVR:Device: Device device://tv.plex.grabbers.hdhomerun/105300BD was already known, refreshing database info
Aug 29, 2019 13:29:08.466 [0x7f785dffb700] Debug — DVR:Device: Testing grabber HDHomerun device device://tv.plex.grabbers.hdhomerun/132755C3 at http://192.168.13.237
Aug 29, 2019 13:29:08.466 [0x7f785dffb700] Debug — DVR:Device: Device device://tv.plex.grabbers.hdhomerun/132755C3 was already known, refreshing database info
Aug 29, 2019 13:29:08.477 [0x7f785dffb700] Debug — DVR:Device: Device device://tv.plex.grabbers.hdhomerun/105300BD died
Aug 29, 2019 13:29:08.486 [0x7f785dffb700] Debug — DVR:Device: Device device://tv.plex.grabbers.hdhomerun/132755C3 died
Aug 29, 2019 13:29:08.488 [0x7f785dffb700] Debug — HTTP requesting POST http://127.0.0.1:32600/devices/discover
Aug 29, 2019 13:29:10.913 [0x7f785dffb700] Debug — HTTP 200 response from POST http://127.0.0.1:32600/devices/discover
Aug 29, 2019 13:29:10.914 [0x7f785dffb700] Debug — Activity: registered new activity dcba5ba8-cff1-47fc-95c1-a07658e48f6b - Processing subscriptions
Aug 29, 2019 13:29:10.921 [0x7f78b7fff700] Debug — Completed: [192.168.13.5:49470] 200 POST /media/grabbers/devices/discover (10 live) TLS GZIP 2460ms 839 bytes (pipelined: 14)
Aug 29, 2019 13:29:10.930 [0x7f785effd700] Debug — Activity: registered new activity ad965b8b-70a9-4169-8380-4816bff662b8 - Refreshing Sub
Aug 29, 2019 13:29:10.930 [0x7f785f7fe700] Debug — Activity: registered new activity e6303150-911b-4547-9363-050f57e34010 - Refreshing Sub
Aug 29, 2019 13:29:10.930 [0x7f782e7fc700] Debug — Activity: registered new activity 30914084-cc48-49b2-a669-616e117f40b3 - Refreshing Sub
Aug 29, 2019 13:29:10.930 [0x7f785ffff700] Debug — Activity: registered new activity 16c6241b-1a3b-4657-8f6b-6aafb01e148f - Refreshing Sub
Aug 29, 2019 13:29:10.932 [0x7f785effd700] Debug — DVR:Subscription: Resolved subscription to library item ‘Frontline’ (9440)
Aug 29, 2019 13:29:10.933 [0x7f785effd700] Debug — Activity: Ended activity ad965b8b-70a9-4169-8380-4816bff662b8.
Aug 29, 2019 13:29:10.933 [0x7f782e7fc700] Debug — DVR:Subscription: Resolved subscription to library item ‘NOVA’ (9443)
Aug 29, 2019 13:29:10.933 [0x7f785effd700] Debug — Activity: updated activity dcba5ba8-cff1-47fc-95c1-a07658e48f6b - completed 20.000000% - Processing subscriptions
Aug 29, 2019 13:29:10.936 [0x7f782e7fc700] Debug — Activity: Ended activity 30914084-cc48-49b2-a669-616e117f40b3.
Aug 29, 2019 13:29:10.937 [0x7f785effd700] Debug — Activity: registered new activity ae53717a-fe17-4713-8626-b52523044b17 - Refreshing Sub
Aug 29, 2019 13:29:10.938 [0x7f782e7fc700] Debug — Activity: updated activity dcba5ba8-cff1-47fc-95c1-a07658e48f6b - completed 40.000000% - Processing subscriptions
Aug 29, 2019 13:29:10.938 [0x7f785f7fe700] Debug — DVR:Subscription: Resolved subscription to library item ‘Breakthrough: The Ideas That Changed the World’ (9446)
Aug 29, 2019 13:29:10.939 [0x7f785f7fe700] Debug — Activity: Ended activity e6303150-911b-4547-9363-050f57e34010.
Aug 29, 2019 13:29:10.941 [0x7f785ffff700] Debug — DVR:Subscription: Failed to resolve subscription for show ‘guid: com.gracenote.onconnect://show/16914330 ratingKey: com%2Egracenote%2Eonconnect%3A%2F%2Fshow%2F16914330 thumb: https://tmsimg.plex.tv/assets/p17063088_i_v8_aa.jpg title: 8 Days: To the Moon and Back type: 2 year: 2019’ to library item
Aug 29, 2019 13:29:10.943 [0x7f785f7fe700] Debug — Activity: updated activity dcba5ba8-cff1-47fc-95c1-a07658e48f6b - completed 60.000000% - Processing subscriptions
Aug 29, 2019 13:29:10.943 [0x7f785ffff700] Debug — Activity: Ended activity 16c6241b-1a3b-4657-8f6b-6aafb01e148f.
Aug 29, 2019 13:29:10.944 [0x7f785ffff700] Debug — Activity: updated activity dcba5ba8-cff1-47fc-95c1-a07658e48f6b - completed 80.000000% - Processing subscriptions
Aug 29, 2019 13:29:10.947 [0x7f785effd700] Debug — DVR:Subscription: Failed to resolve subscription for show ‘guid: com.gracenote.onconnect://show/185480 ratingKey: com%2Egracenote%2Eonconnect%3A%2F%2Fshow%2F185480 thumb: https://image.tmdb.org/t/p/w154/zTltDW0YHLn4YnPl8bWZr6FlAYC.jpg title: American Experience type: 2 year: 1988’ to library item
Aug 29, 2019 13:29:10.949 [0x7f785effd700] Debug — Activity: Ended activity ae53717a-fe17-4713-8626-b52523044b17.
Aug 29, 2019 13:29:10.949 [0x7f785effd700] Debug — Activity: updated activity dcba5ba8-cff1-47fc-95c1-a07658e48f6b - completed 100.000000% - Processing subscriptions
Aug 29, 2019 13:29:10.954 [0x7f78a37fe700] Debug — DVR:Grabber: Cleaning up orphaned grabs.
Aug 29, 2019 13:29:10.962 [0x7f78a37fe700] Debug — DVR:Grabber: Cleaned up 0 decrepit directories in 0.0 sec.
Aug 29, 2019 13:29:10.962 [0x7f78a37fe700] Debug — Activity: registered new activity 200e5e22-625e-4090-9ddd-f0d708502da4 - Processing subscriptions
Aug 29, 2019 13:29:10.963 [0x7f78a37fe700] Debug — DVR:Subscription: Scheduling subscriptions.
Aug 29, 2019 13:29:10.977 [0x7f78a37fe700] Debug — DVR:Subscription: Initialized 0 schedulers.
Aug 29, 2019 13:29:10.977 [0x7f78a37fe700] Debug — DVR:Subscription: Starting with 0 grabs, scheduled 0 active ones preemptively.
Aug 29, 2019 13:29:10.977 [0x7f78a37fe700] Debug — DVR:Subscription: Scheduled all subscriptions in 14 ms.
Aug 29, 2019 13:29:10.977 [0x7f78a37fe700] Debug — Activity: Ended activity 200e5e22-625e-4090-9ddd-f0d708502da4.
Aug 29, 2019 13:29:10.977 [0x7f78a37fe700] Debug — DVR:Subscription: There are 0 active grabs at the end.
Aug 29, 2019 13:29:10.978 [0x7f78a37fe700] Debug — Activity: Ended activity dcba5ba8-cff1-47fc-95c1-a07658e48f6b.
Aug 29, 2019 13:29:10.978 [0x7f78a37fe700] Debug — DVR:Subscription: Refreshed all content in 63 ms.
Aug 29, 2019 13:29:13.008 [0x7f78b77fe700] Debug — Auth: authenticated user 1 as chesterdkat
Aug 29, 2019 13:29:13.009 [0x7f78397fa700] Debug — Request: [192.168.13.5:49470 (Subnet)] POST /media/grabbers/devices/discover (9 live) TLS GZIP Signed-in Token (chesterdkat)
Aug 29, 2019 13:29:13.011 [0x7f78397fa700] Debug — DVR:Device: Discovering and refreshing all devices.
Aug 29, 2019 13:29:13.014 [0x7f78397fa700] Debug — DVR:Grabber: HDHomerun discovered 0 compatible devices.
Aug 29, 2019 13:29:13.014 [0x7f78397fa700] Debug — DVR:Device: Testing grabber HDHomerun device device://tv.plex.grabbers.hdhomerun/105300BD at http://192.168.13.236
Aug 29, 2019 13:29:13.014 [0x7f78397fa700] Debug — DVR:Device: Device device://tv.plex.grabbers.hdhomerun/105300BD was already known, refreshing database info
Aug 29, 2019 13:29:13.014 [0x7f78397fa700] Debug — DVR:Device: Testing grabber HDHomerun device device://tv.plex.grabbers.hdhomerun/132755C3 at http://192.168.13.237
Aug 29, 2019 13:29:13.015 [0x7f78397fa700] Debug — DVR:Device: Device device://tv.plex.grabbers.hdhomerun/132755C3 was already known, refreshing database info
Aug 29, 2019 13:29:13.023 [0x7f78397fa700] Debug — DVR:Device: Device device://tv.plex.grabbers.hdhomerun/105300BD died
Aug 29, 2019 13:29:13.033 [0x7f78397fa700] Debug — DVR:Device: Device device://tv.plex.grabbers.hdhomerun/132755C3 died
Aug 29, 2019 13:29:13.035 [0x7f78397fa700] Debug — HTTP requesting POST http://127.0.0.1:32600/devices/discover
Aug 29, 2019 13:29:15.460 [0x7f78397fa700] Debug — HTTP 200 response from POST http://127.0.0.1:32600/devices/discover
Aug 29, 2019 13:29:15.460 [0x7f78397fa700] Debug — Activity: registered new activity e774b0bc-1129-47fb-bcda-1f10e76ee842 - Processing subscriptions
Aug 29, 2019 13:29:15.466 [0x7f78b7fff700] Debug — Completed: [192.168.13.5:49470] 200 POST /media/grabbers/devices/discover (9 live) TLS GZIP 2456ms 839 bytes (pipelined: 15)
Aug 29, 2019 13:29:15.476 [0x7f785effd700] Debug — Activity: registered new activity 7d969617-79e1-4825-bcb2-3d7dc108e886 - Refreshing Sub
Aug 29, 2019 13:29:15.477 [0x7f785ffff700] Debug — Activity: registered new activity 2dd4c4cb-de5d-4af1-bffb-49959ed23f7e - Refreshing Sub
Aug 29, 2019 13:29:15.477 [0x7f782e7fc700] Debug — Activity: registered new activity c577c3a6-08de-493c-9287-039c5e2d2d5b - Refreshing Sub
Aug 29, 2019 13:29:15.479 [0x7f785f7fe700] Debug — Activity: registered new activity 34b6e19a-dcb5-4c7a-81a4-0259df71e1d9 - Refreshing Sub
Aug 29, 2019 13:29:15.479 [0x7f785effd700] Debug — DVR:Subscription: Resolved subscription to library item ‘NOVA’ (9443)
Aug 29, 2019 13:29:15.480 [0x7f785ffff700] Debug — DVR:Subscription: Resolved subscription to library item ‘Frontline’ (9440)
Aug 29, 2019 13:29:15.481 [0x7f785effd700] Debug — Activity: Ended activity 7d969617-79e1-4825-bcb2-3d7dc108e886.
Aug 29, 2019 13:29:15.482 [0x7f785effd700] Debug — Activity: updated activity e774b0bc-1129-47fb-bcda-1f10e76ee842 - completed 20.000000% - Processing subscriptions
Aug 29, 2019 13:29:15.482 [0x7f785effd700] Debug — Activity: registered new activity b51982e5-fa4b-4a17-9d8b-c8c782e59e08 - Refreshing Sub
Aug 29, 2019 13:29:15.484 [0x7f785ffff700] Debug — Activity: Ended activity 2dd4c4cb-de5d-4af1-bffb-49959ed23f7e.
Aug 29, 2019 13:29:15.484 [0x7f785ffff700] Debug — Activity: updated activity e774b0bc-1129-47fb-bcda-1f10e76ee842 - completed 40.000000% - Processing subscriptions
Aug 29, 2019 13:29:15.486 [0x7f782e7fc700] Debug — DVR:Subscription: Resolved subscription to library item ‘Breakthrough: The Ideas That Changed the World’ (9446)
Aug 29, 2019 13:29:15.487 [0x7f782e7fc700] Debug — Activity: Ended activity c577c3a6-08de-493c-9287-039c5e2d2d5b.
Aug 29, 2019 13:29:15.488 [0x7f782e7fc700] Debug — Activity: updated activity e774b0bc-1129-47fb-bcda-1f10e76ee842 - completed 60.000000% - Processing subscriptions
Aug 29, 2019 13:29:15.490 [0x7f785f7fe700] Debug — DVR:Subscription: Failed to resolve subscription for show ‘guid: com.gracenote.onconnect://show/16914330 ratingKey: com%2Egracenote%2Eonconnect%3A%2F%2Fshow%2F16914330 thumb: https://tmsimg.plex.tv/assets/p17063088_i_v8_aa.jpg title: 8 Days: To the Moon and Back type: 2 year: 2019’ to library item
Aug 29, 2019 13:29:15.491 [0x7f785effd700] Debug — DVR:Subscription: Failed to resolve subscription for show ‘guid: com.gracenote.onconnect://show/185480 ratingKey: com%2Egracenote%2Eonconnect%3A%2F%2Fshow%2F185480 thumb: https://image.tmdb.org/t/p/w154/zTltDW0YHLn4YnPl8bWZr6FlAYC.jpg title: American Experience type: 2 year: 1988’ to library item
Aug 29, 2019 13:29:15.492 [0x7f785f7fe700] Debug — Activity: Ended activity 34b6e19a-dcb5-4c7a-81a4-0259df71e1d9.
Aug 29, 2019 13:29:15.492 [0x7f785f7fe700] Debug — Activity: updated activity e774b0bc-1129-47fb-bcda-1f10e76ee842 - completed 80.000000% - Processing subscriptions
Aug 29, 2019 13:29:15.493 [0x7f785effd700] Debug — Activity: Ended activity b51982e5-fa4b-4a17-9d8b-c8c782e59e08.
Aug 29, 2019 13:29:15.494 [0x7f785effd700] Debug — Activity: updated activity e774b0bc-1129-47fb-bcda-1f10e76ee842 - completed 100.000000% - Processing subscriptions
Aug 29, 2019 13:29:15.495 [0x7f782effd700] Debug — DVR:Grabber: Cleaning up orphaned grabs.
Aug 29, 2019 13:29:15.503 [0x7f782effd700] Debug — DVR:Grabber: Cleaned up 0 decrepit directories in 0.0 sec.
Aug 29, 2019 13:29:15.503 [0x7f782effd700] Debug — Activity: registered new activity f91596e7-d6ca-4347-906a-06d38ad420b1 - Processing subscriptions
Aug 29, 2019 13:29:15.504 [0x7f782effd700] Debug — DVR:Subscription: Scheduling subscriptions.
Aug 29, 2019 13:29:15.521 [0x7f782effd700] Debug — DVR:Subscription: Initialized 0 schedulers.
Aug 29, 2019 13:29:15.521 [0x7f782effd700] Debug — DVR:Subscription: Starting with 0 grabs, scheduled 0 active ones preemptively.
Aug 29, 2019 13:29:15.521 [0x7f782effd700] Debug — DVR:Subscription: Scheduled all subscriptions in 17 ms.
Aug 29, 2019 13:29:15.521 [0x7f782effd700] Debug — Activity: Ended activity f91596e7-d6ca-4347-906a-06d38ad420b1.
Aug 29, 2019 13:29:15.522 [0x7f782effd700] Debug — DVR:Subscription: There are 0 active grabs at the end.
Aug 29, 2019 13:29:15.522 [0x7f782effd700] Debug — Activity: Ended activity e774b0bc-1129-47fb-bcda-1f10e76ee842.
Aug 29, 2019 13:29:15.522 [0x7f782effd700] Debug — DVR:Subscription: Refreshed all content in 61 ms.
Aug 29, 2019 13:29:18.037 [0x7f78b77fe700] Debug — Completed: [192.168.13.5:49303] 200 GET /player/proxy/poll?deviceClass=pc&protocolVersion=3&protocolCapabilities=timeline%2Cplayback%2Cnavigation%2Cmirror%2Cplayqueues&timeout=1 (9 live) TLS GZIP 20002ms 5 bytes (pipelined: 8)
Aug 29, 2019 13:29:18.045 [0x7f78b77fe700] Debug — Auth: authenticated user 1 as chesterdkat
Aug 29, 2019 13:29:18.046 [0x7f785dffb700] Debug — Request: [192.168.13.5:49303 (Subnet)] GET /player/proxy/poll?deviceClass=pc&protocolVersion=3&protocolCapabilities=timeline%2Cplayback%2Cnavigation%2Cmirror%2Cplayqueues&timeout=1 (9 live) TLS GZIP Signed-in Token (chesterdkat)
Aug 29, 2019 13:29:18.048 [0x7f785dffb700] Debug — Content-Length is -1 (of total: -1).

https://support.plex.tv/articles/200250417-plex-media-server-log-files/

Can you post the full zip, and now just parts of a file, please?

Attached! THANKSPlex Media Server Logs_2019-09-02_14-59-54.zip|attachment (4.4 MB)

I can’t see an attachment there, sorry.

Plex Media Server Logs_2019-09-02_14-59-54.zip (4.4 MB)

1 Like

Were you able to view my logs?

I have exactly the same issue.
Do you have found a solution ?

Thanks.
Alex

I had the same issue and discovered it was due to router settings. I did a factory reset on the router and now the HDHomerun shows the tuners.

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