Server Version#:1.40.1.8227
Hello. I hope you all can help, I have googled until my fingers are raw and can’t find a solution.
I upgraded my Synology 224 DS224+ drives over the past few days, using the replace and repair method, one at a time, wait to rebuild. I now have two new drives, they are working, all files and media are where they should be.
When I first tried plex after the rebuild, it seemed to work fine.
As of a few hours ago, it stopped. I either get “not authorized” or “not available”. I have already checked the permissions on the shared media folder.
I have already tried uninstalling Plex and reinstalling. When I used the default package on the Package Installer, I get that the server is “not available.” This could have something to do with installing an older version over a newer one, I guess? So I uninstalled again, reinstalled manually with the downloaded PlexMediaServer-1.40.1.8227-c0dd5a73e-x86_64_DSM7 file (which I think is right for my NAS) and used a claim code. It said I successfully claimed the
server. Still nothing.
I also tried editing the Preferences.xml file per the help page and logging into the local server. A few times that worked and I got as far as the “Claim Server” button in server settings, but nothing happened when I clicked it. On the latest try, I’m back to “not authorized.”
Currently, on the web plextv app, I am getting “unable to connect securely.” None of this makes sense.
I don’t know what to do. This was all working fine for several hours after the drive repair, and now it’s just… not. Any ideas greatly appreciated.