Can't add new Movies or Tv Shows to Plex

Server Version#: 1.20.3.3483
Player Version#:

Hello,

Since updating the server, I cannot add neither Movies nor TV Shows to plex (in mkv format). The naming of the files is correct, as it is the same name format of the rest of my files that the server can still read. When I display by folders, I can see there the newly created folders, but no .mkv files show up in there.

Any tips?

That very odd as I only use mkv and have not seen anything like your describing. I would try doing the Plex dance and see if will appear. I use new scanner, maybe that the differece.

Hello,

Tried the plex dance but with no success :frowning:

I actually don’t see that scanner option when I edit my library, only the agent one, could that be the problem?

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