Cant "claim" server?

Plex Media Server Desktops & Laptops
1

When I login to my new plex server it says

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So I click the button… it spins and spins…

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And then does nothing… No error. No message… Just stops and does nothing.

So this problem is beyond frustrating at this point. Ive reinstalled plex entirely on a completely new OS. 2 times same issue. Tried disabling firewall all together. Nothing.

Any help would be extremely appreciated. Thank you.

2

I’ve had the same problem sort of, and related problems. I have posted a thread a couple weeks back, and still no help. https://forums.plex.tv/discussion/301640/suddenly-lost-access-to-my-7008t#latest

3

As a first step, without knowing your Linux environment (container, VM, OS, etc)

  1. Sign out the browser
  2. Close the browser
  3. Restart PMS
  4. Open the browser again http://127.0.0.1:32400/web

This has helped on those ‘weird’ cases with Synology (which is also a Linux host).

When you sign in this way, the browser and server are forced to get fresh credentials from Plex together.

There have been a few instances where PMS has been unable to communicate with Plex.tv (specifically on NAS boxes).

If all else fails, we can manually extract (using tar) your logs and see what is going on .

4

It’s running on VMware on a dell R610. I tried what you suggested and had the same issue. I’m trying to see if down grading to a different version works now.

edit Also forgot to mention, running Centos

5

Make certain user plex (in the guest) can write to and has ownership of the files in /var/lib/plexmediaserver.
Also, make certain the guest storage isn’t over the LAN else the required file locking won’t work (NFS / SMB do not support it)

6

So after a while of scratching my head. I found the issue. It wasnt with how I was setting the software up it was how the hardware was setup. For some reason when I expanded my datastore in VMware, it causes plex to completely stop working. I rebuilt the array and plex is back to working chip and cheer.

Thanks for all the help!

7

For anyone having a similar problem, I’m running a fresh install of CentOS 7 (to run the Plex Media Server). In my case, I had complete access to my local network (10.0.0.x) but could not claim the server. After some testing, I also realized that I could not ping anything external. e.g. I logged into the server and attempted to ping an external site. No dice.

After a quick check of the CentOS server logs I could see that I did not have any external network access. I do not know why CentOS 7 did not at least give me a basic network configuration. So, here is what I needed to do:
$ sudo vi /etc/sysconfig/network

NETWORKING=yes
HOSTNAME=centos7
GATEWAY=10.0.0.1

Then after save and exit:
$ sudo systemctl restart network