Can't connect to server

Server Version#: 4.7.0.0
Player Version#: 5.28.2

Hello.
I’m a guest in a friend’s server. I have the app on the tv/ps4 and phone.
Everywhere it works for exception the tv one.
It says the server is unavailable or switched off when I know for sure its on because I can acess it everywhere else.
The only way we get it to work is if my friend goes to settings and changes the network from secure connections from preferred to disabled, saves and changes it back. Thats tje only way i get acess again. But not for long. It works for a while but later in the day it will do it again. Anyone knows how we can have a permanent solution?

What model of TV do you have?

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Sorry i forgot to mention that
Its an LG webOS tv OLED55B8PLA

Do you know what version of webOS it runs on? I suspect your problem may be related to this. Important information about Plex for smart TVs after September 30, 2021

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I read that and we did the setting up thr article speaks of but it didn’t fix it

It may be that the TV app is no longer being updated and is now having issues connecting period. I would reverse all the changes that your friend made to enable secure connections, and invest in a little streaming device. I’m a big fan of the Chromecast with Google TV for a great little streamer that doesn’t break the bank at $50. The best devices period for Plex are the Apple TV 4K and Nvidia Shield Pro (not the tube shaped one though as it has a boatload of problems), those devices though are both around the $200 price point. Unfortunately I don’t think you are going to find a better solution unless you can convince LG to bring back support for that TV.

hey,

i have the same problem with my new LG CineBeam with WebOS.
so i connected my FireTV Stick. With it connected, Plex works just fine.
But it would be better when i do not need a extra device to play plex.

regards

Like I said in my other post, these TV manufacturers are to blame for their lack of support. This is why everyone on here will try to push people to move on from the garbage “smart” features of TV’s and try to move on to a streamer of some kind.

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