LG Tv no longer works with Plex “the server is unreachable"

Since yesterday plex has stopped working with my tv. I think it uses webos 2 or something. Now I heard that plex was going to discontinue support for older tvs.

When I run plex it says “the server is unreachable" a button marked try again, a home button, a settings button. Now I thought I could solve it by putting my local ip in the settings. So I went into the settings, entered my local ip and then I click try again.

The problem is that it forgets my settings. I understand after the upgrade that on older tvs that they won’t be able to sign in, but I should still be able to see local content, on the same server, which is all I am interested in.

Now I can access plex from a web browser without problems, as I have an ip range set for all my devices, and my tv is included in that range.

I have secure connection set to preferred also.

I am wondering if there is a solution to plex forgetting my settings. I even tried resetting the tv, and nothing works.

Do you think installing an older version of plex will work, or is it at server level?

PS. DLNA still works

is the tv app set to allow insecure connections?

Seems the same issue. See this post

Normally I have the tv app set to allow insecure connections, but here is the problem, the settings have reset. I can click settings and go into settings, but when I click retry it forgets my settings again. So it is useless trying to set any settings. I even uninstalled the plex app and re-installed it, and nothing changes. I then reset the tv to factory settings and tried again, and the problem persisted.

Yes it does seem like the same issue. He keeps losing his settings too. I didn’t come across this post when I made mine. There doesn’t seem to be a solution though

Can either of you please power cycle the tv. (actually unplug it and back in)

I turn the tv off by the plug every night. So that is the same as power cycling.

PS. I just unplugged the tv, and tried it, and the same thing is happening

PPS. Just noticed something else. The tv is losing my tv settings too. eg brightness, contrast etc. I think the tv might be the problem

that is weird

Same issue here. (Plex is not reachable, the Plex for LG app keeps losing setttings, can’t log in, etc.) It was fine yesterday.
Paid service btw…:+1:

@devilhand is your tv losing it’s own settings as well as @asimov500 mentioned?

Can you tell me what webOS version it runs

My tv doesn’t seem to lose it’s colour and brightness settings every time. I did reboot today and it did, however now it seems to be remembering it’s settings. However Plex still isn’t working.

I am going to try and uninstall plex and turn the tv off and then re-install again. Will let you know how I get on.

Unfortunately after uninstalling, resetting tv, and re-installing did not fix the problem.

Looks like I am gonna have to go and buy a firestick or something. This is really annoying, because I don’t really want an amazon device

The TV is not losing it’s own settings, they are fine.
The TV runs on LG NetCast platform.

if you are going to go that route then I personally would get a Roku or a Chromecastw/Google TV

Is your TV also a Netcast?

I don’t know what a netcast is, but my tv is model LG 42LB580V-ZM
I have no idea what netcast is

The same here for me

I had a breakthrough. I can get plex to run only if I do this, but I have to do this every time.

I went into settings and enter my ip address for my server. eg 192.168.1.* etc. Set “Allow fallback to insecure conections” to always. Now what I normally do here is hit the X button and then click retry, but that resets the settings.

So what I did differently was this. I went to language and changed the language from English to English (UK). Then I clicked the X button. Then it said it was setting the language, and then it loaded plex and everything worked. I didn’t have to click retry or sign in. It did it automatically.

The only problem is that if I shut plex down. I gotta put the IP address in again.
Tomorrow I am going to try and get in, and then try changing the settings once I get in.

However it is 2am now and I am going to try this tomorrow.
This isn’t really a fix, but at least I can get into plex now

PS. The only bad thing is, that because it isn’t signed in I cannot log into any external plex servers, which we normally do, yet I can see all my own stuff on my server. However if I log in via a web browser I can see my brother’s plex server.

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I am having the same issue. Changing the language to English UK does fix it temporarily until the TV is turned off… We definitely need a permanent solution.

I have an LG 47LA6900

I think something has changed on the server side to stop it working. It is very annoying. I can see my own plex stuff, but can’t see any of the other servers I am connected to

I have this too. any solutions found?