Can't Delete Collections Today

Server Version#: 1.22.1.4228
Player Version#: 4.53.0 - arrived an hour ago

I often delete collections and create new ones to highlight random material. Until today there was no issue. Today I can’t delete any collections, full or empty.

I’ve been working in the Movie Library - Legacy Agents. I grabbed the log below and will try the TV Show Library(s)(I have two) :

Same Deal - can’t delete Show Collections either - not captured in logs.

Log available on request…

I think I saw this was a bug that will be fixed in an upcoming server release (though not the latest one evidently) … I can’t delete collections either.

2 Likes

Ah… missed that - somehow.

I remembered seeing some post on this also, think 1.22.2.x will have a fix for it.

Broken in version 1.22.1.4200. Still broke in 1.22.1.4228
referenced in Cannot Delete an empty collection

Downgraded to v1.22.1.4163 to fix

rlk

2 Likes

Sorry to highjack tread.
Juice, if you use pmp and play directly from your desktop to a LG CX will the output of the player support Dolby Vision/HDR and TrueHD audio/atmos audio?

heliphino

FYI: As referenced in the other post, a fix is expected to be released in v1.22.2.xxxx for plex pass users in beta next week.

I am running 1.22.1.4228 and the problem is still there.

Echoing @anon5074910 … it will be the 1.22.2.XXXX version with the fix.

Reference: Error deleting Collections - #7 by BigWheel

Glad to see it’s not just me, I guess I’ll wait for it to fix itself soon enough

Plex is quick to promise - Slow to deliver.
I have no confidence 1.22.2 will be the cure.
I have no confidence there will be a cure.
I just know I’ll be here waiting for ‘the cure’.

Edit:
1.22.2 doesn’t contain the cure.
I wasn’t really expecting it - so I’m not that surprised.
The waiting continues.

updated to 1.22.2 but still can’t delete empty collections in plex … still kicks back error message “There was a problem deleting this item.”

Still broke.

v1.22.2.4256

doing the same on ubuntu server. Now remote access is not available. Someone posted it on downdetector but not here. Maybe they are related.

Quick fix in Beta channel specifically for this bug: Plex Media Server - #413 by drzoidberg33

But I still can’t delete collections.

Hmm, it’s working on my end. Could you supply some server logs?

Settings → Troubleshooting → Download logs.

Sure thing!
It was an empty collection so I tried adding an item to it to see if that made a difference but got the same result. Here are logs downloaded right after collection deletion failed.
Plex Media Server Logs_2021-03-30_08-30-44.zip (2.9 MB)

You’re not on the new version yet. Your logs say Plex Media Server v1.22.2.4256-1e171f908

The fix is in 1.22.2.4262.

Dangit… I reinstalled yesterday’s release instead of todays release… excuse me while I go bang my head on the desk for a bit.

With the correct version it’s working fine.

Thanks for the quick response and for catching my mistake.