I recently discovered that the Plex Home feature disables all functionality if it cannot reach the internet. Obviously this is unacceptable, and I would not have enabled Plex Home if this had been made clear beforehand.
The documentation (https://support.plex.tv/hc/en-us/articles/203888038-How-do-I-leave-a-Plex-Home-) says “Leaving the Plex Home as the admin will permanently destroy that Home”
Well it took me several days to get the “Leave Home” button to appear (you have to create a managed user first). However clicking this button does not destroy the Home, it just leaves me as the only user in the home, as before.
Why does this not work? Am I doing something wrong?
Cheers, Aled.
Your account is not in home unless you are using some other account.
In Settings => Users it says “No one else is in your home. Add a user to enable user switching.”
That seems to imply there is a Home, no?
We left the option “My Home” is only like that for simplicity sake. having other people makes the user switcher available.
the issue i assume you read about elsewhere is when switching users. that is mentioned here https://support.plex.tv/hc/en-us/articles/200484903
When switching users you are signing into the other account which requires the internet. The last user is cached if internet goes down. If you are the only one your credentials are always cached.
If that is what is supposed to happen, then there is a bug.
There is only one user, and Plex was unusable while the internet was down.
which app was unusable? we have lots of them
The web app (ie directly connecting to port 32400 on the plex media server) did not work without internet connectivity.
make sure your browser is not set to clear cookies/cache when closing. also if you set a static IP for your computer in your router you can add that to the networks allowed without auth in server network settings
I think you’re missing the point. I don’t want complicated workarounds (my family can’t cope with those). I want someone to acknowledge the underlying problem, which is:
Plex should work on my LAN, even when the internet is down, from any app or browser - even one with cookies cleared.
This is how it used to work, before Plex Home.
If I were to create a new account, and not enable Plex Home, would that fix the problem?
@splodgetm said:
I think you’re missing the point. I don’t want complicated workarounds (my family can’t cope with those). I want someone to acknowledge the underlying problem, which is:
Plex should work on my LAN, even when the internet is down, from any app or browser - even one with cookies cleared.
This is how it used to work, before Plex Home.
If I were to create a new account, and not enable Plex Home, would that fix the problem?
Just give up. Any plea for local user management has been ignored since the very beginning as Plex Home is convenient DRM.
Just think, why your own local “server” needs another server (big brother) to authenticate home (ie. local ) user ?
