Can't drag and drop items in a 500+ video items in a standard playlist

Hello,

I have a playlist with more then 500 items and I have to move some of them in the right places. I never could of done it on the desktop app before so i’ve always done it on chrome but now it doesn’t work either. Each time I drag and drop an item it comes right back to it’s place like I’ve not changed anything. Is there any other way to move item then drag and drop?

I’ve tried on the desktop app, chrome and the android app. None of them works and I can’t order any item on my playlist.Plex Media Server Logs_2020-09-28_18-14-21.zip (5.0 MB)

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In Version 4.43.1
You can no longer move items in your playlist there is no way to change the organization of your items.

I don’t think it’s true that the ability has been removed. Using Plex Web 4.43.1, I can still change the order of items in a standard playlist.

It has always been true that you can’t re-order a smart playlist, so the question is, is your playlist a smart or standard one?

Nope, my playlist is a standard one. I’ve been able to change months back and now I can’t. I haven’t selected at any time smart playlist and I don’t even know how to do one right now. But yeah before I had this problem with the desktop app and not with the chrome one but now nothing works. I really wonder if it’s not because I have too many items in my playlist

It’s a standard playlist I have been able to change the order of the list until the last update.

Why would I ask about it if it worked ? There is no longer a reorder button.

There has never been a ‘Reorder’ button in playlists as long as I have been using Plex.

In the first place, you’re not the only person in the thread. In the second place, you didn’t ask, you made a statement that is demonstrably inaccurate.

I asked what I asked because the functionality is still there for me, unchanged, in the same version of Plex Web that you cited. So obviously something is preventing it from working for you, or there’s a misconception at play. The first step in figuring it out is making sure we are talking about the same thing.

You don’t see the ‘grab’ tool when you hover over an item in a playlist? In my case, that tool is missing only when it’s a smart playlist. The screenshot below is from a standard playlist in Plex Web 4.43.1:
image

There’s no option to ‘select’ smart playlist. A smart playlist is created if you used any of the filters and created a playlist based on the filters. You can tell a smart playlist by the ‘gear’ icon overlaying the thumbnail:
image

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Thanks for the tips but knowing that it’s still not a smart playlist, I do have the drag and drop option and I can actually drag an item it’s just that when I drop it, it goes right back to where it was and nothing changes
image

I’ve tried right now to create a new playlist with less then 20 episodes and I can drag and drop without problem but the other one with 500+ items it’s impossible and drag and drop does absolutely nothing

So it’s a playlist of TV shows. I have music playlists with several thousand tracks, and I have no problem re-ordering them. So it may be specific to large TV or video playlists. I don’t have enough videos, TV or otherwise, to make a 500+ playlist, so I can’t try to reproduce exactly what you are doing. But at least we now have more information, and maybe one of the Ninjas can jump in with more ideas.

It might be useful if you attached your Plex logs to this thread. Go through the steps of the problem right before you gather the logs, so it’ll be easier to find.

Done. I’ve also changed the title. Hopefully this will help to solve the problem :crossed_fingers:

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One other thing that occurred to me - how old is this large playlist? I don’t know that anything has changed in the code behind playlists, so this is a shot in the dark. If you’re willing, and if it is a year old or more (just picking a number out of a hat), you might try creating a new playlist of similar size, and see if the same problem occurs.

Ok I’ve figured it out!

When I go usually on my playlist instead of scrolling all the way I just click near the end to avoid loosing time. I saw that I could change the first items without a problem but not the end of the list and it’s simply because the list didn’t load the previous items. So by scrolling to where I want to changes stuff (wich take quite the time) I can move them like I want! I guess that when you go directly far in the list without scrolling it doesn’t load the previous items to win some time but when you try to move them it causes an exception in the code.

Thank you guys for your answer I hope this will also help some people or to correct the problem!

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Good, I’m glad you found a solution. Definitely looks like something the developers should investigate, though.

Well some of the items just wouldn’t wnated to change position it’s really strange how it works. There was one item not at it’s place and even with my solution I saw it change but when coming back to the playlist it goes back to it’s ancient position but by moving more object it seems like it took the new position. I really don’t get it next time I will be carefull to put everything in the right place directly :sweat_smile:

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