Can''t Find my media

That helped a little, maybe.

I did both:

  1. Reset password
  2. Edit Preference.xml

With regards to (2), I could not find key PlexOnlineHome, but I removed the other three entries.

There was no difference in behavior though when accessing my PMS instance via the hostname; it would require me to login first and then my media was not listed as before.

If however I used the IP address instead to connect to my PMS instance, I would see my media right away, but then under PMS > Settings > General the warning This server is unclaimed and not secure shows up and when I click on CLAIM SERVER I’m getting error

There was a problem signing in to Plex.

If I cannot claim my own PMS then I’m stuck with just a different problem.

Also, how can it be that I get different behavior if using http://<PMS-IP>:32400/web/ vs http://<PMS-hostname>:32400/web/ if the <PMS-hostname> is mapped to <PMS-IP> in all my /etc/hosts?