Can't find option to download

When I click on the 3 vertical dots, I see options like Add to watchlist, Watch Together…, Share…, Play Next, Add to Queue, Play trailer and Mark as Watched but none for Download

https://support.plex.tv/articles/categories/features/mobile-sync/

Thanks for the link but I still could not find any option for download. I checked my account if I had to enable or give permission for downloads and I did not see anything there relating to downloads.

Download are only available on specific client types. And only for your own media.

If you are using the installed Plex-For-Windows, then you can only use the “Download” button that appears if you are logged in as a user with permission to download that has Plex Pass, or the main account itself (which has Plex Pass).

If you are on browser, there is a triple dot option to download/save the file, but it is a clunky thing and it downloads the raw file to a folder of your choice, just like if you downloaded a file from the internet.

Which of these options are you attempting?

I tried using both whenever I logged in and I checked my account and did not see anything about having permission


Here’s where things on your end get mixed up…

You cannot download media from Plex‘ online video sources or Discover!

I didn’t know! Bye!