Server Version#: 1.31.3.6819
Player Version#:1.66.1
Plex was working fine, until I upgraded to Lifetime member. As soon as I did that, my entire library was deleted and my server went missing. I have tried to uninstall / reinstall - both through the website and through Windows Store. Each time, when I go to re-add my media, Plex tells me to download the server, but the server is downloaded. I don’t have my VPN active and I turned off my firewall. Nothing is working.
SOLVED:
I apparently had two different emails for Plex and didn’t realize it (I honestly never noticed, which actually explains a lot considering my stuff - and membership - would change depending on if I used Google or Facebook to sign in - but the thought I could be accidently using two different emails never crossed my mind and I simply never bothered to look too far into it as I just assumed it was a glitch).
Anyway, it turns out the server (and all my stuff) was on the email I didn’t get the lifetime membership for., which is why everything was gone and I couldn’t connect to the server. On a whim I decided to sign in using the only method I hadn’t tried and bam, everything was there (that’s when I noticed the separate email). I was able to disconnect the server from that email and add it to my main email. I’ll have to redo all my libraries, but it’s a very small matter created from my own ignorance.
So yeah, in case anyone ever has the same problem - just make sure you are using the correct sign-in…d’uh!
