Can't get the Subscription Billing contact form on Plex site to work

I’m unable to enter a request on the Contact page. I’m trying to ask a question about billing. The form keeps telling me, “Could not connect to the reCAPTCHA service. Please check your internet connection and reload to get a reCAPTCHA challenge.” My internet connection is fine and reCAPTCHA is working find for other sites.

Maybe a browser add-on is interfering somehow.

Try using an incognito/private browser window.

I just tested using a Chrome/Windows incognito window and successfully submitted the form.

Ok, thank you.