I’m having issues with two different videos not playing. I having Googled the problem and people are saying its related to the subtitles.
All the posts online suggest that I disable subtitles for the affected files.
Unfortunately, this hasn’t fixed my issue. I still can’t play the two files and I still receive the message.
Any ideas?
Mediainfo log for one of the files I’m trying to play -
General
Unique ID : 233025089080172603277217301569265931735 (0xAF4EFFEB603903A592AC26C2AB4F15D7)
Complete name : C:\Users*\Desktop\Media\Movies* ()* (****).mkv
Format : Matroska
Format version : Version 2
File size : 7.92 GiB
Duration : 1 h 33 min
Overall bit rate : 12.1 Mb/s
Encoded date : UTC 2009-07-20 04:20:12
Writing application : mkvmerge v2.9.7 (‘Tenderness’) built on Jul 1 2009 18:43:35
Writing library : libebml v0.7.7 + libmatroska v0.8.1
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings, CABAC : Yes
Format settings, ReFrames : 4 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 1 h 33 min
Bit rate : 10.6 Mb/s
Width : 1 920 pixels
Height : 1 072 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 24.000 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.214
Stream size : 6.78 GiB (86%)
Writing library : x264 core 68 r1183M f21daff
Encoding settings : cabac=1 / ref=4 / deblock=1:0:0 / analyse=0x3:0x133 / me=umh / subme=7 / psy_rd=1.0:0.0 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / chroma_qp_offset=-2 / threads=3 / nr=0 / decimate=0 / mbaff=0 / bframes=3 / b_pyramid=1 / b_adapt=1 / b_bias=0 / direct=1 / wpredb=1 / keyint=250 / keyint_min=25 / scenecut=40 / rc=2pass / bitrate=10585 / ratetol=1.0 / qcomp=0.60 / qpmin=10 / qpmax=51 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / pb_ratio=1.30 / aq=1:1.00
Language : English
Default : Yes
Forced : No
Audio
ID : 2
Format : DTS
Format/Info : Digital Theater Systems
Mode : 16
Format settings, Endianness : Big
Codec ID : A_DTS
Duration : 1 h 33 min
Bit rate mode : Constant
Bit rate : 1 509 kb/s
Channel(s) : 5 channels
Channel positions : Front: L C R, Side: L R
Sampling rate : 48.0 kHz
Frame rate : 93.750 FPS (512 spf)
Bit depth : 16 bits
Compression mode : Lossy
Stream size : 1 012 MiB (12%)
Title : English
Language : English
Default : Yes
Forced : No
Text
ID : 3
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Title : English
Language : English
Default : Yes
Forced : No