Can't play my home movies on NVIDIA Shield

I can’t play my home movies on NVIDIA Shield or Android Note8 Phone, They play well on the Roku and in Window 7 Chrome
I get an error on both screens;
“Error - Playback has stopped because the connection to the Plex Media Server has been lost. Please ensure the server is available and retry.”
It doesn’t matter if it is a long hour clip, or a short 1 minute clip.

Media
Video Resolution 480p
Duration 1:26
Bitrate 30525 kbps
Width 720
Height 480
Aspect Ratio 1.33
Container MOV
Video Frame Rate NTSC
Web Optimized No
Audio Profile pcm_s16le
Part
Duration 1:26
File 16mm Reel 1.mov
Size 313.01 MB
Audio Profile pcm_s16le
Container MOV
Web Optimized No
Codec DVVIDEO
Bitrate 28771 kbps
Anamorphic true
Bit Depth 8
Chroma Location topleft
Chroma Subsampling 4:1:1
Color Primaries smpte170m
Color Space smpte170m
Color Trc bt709
Frame Rate 29.97 fps
Height 480
Pixel Aspect Ratio 10:11
Ref Frames 1
Scan Type interlaced
Stream Identifier 2
Width 720
Display Title 480i (DVVIDEO)
Codec PCM
Channels 2
Bitrate 1536 kbps
Audio Channel Layout stereo
Profile pcm_s16le
Sampling Rate 48000 Hz
Stream Identifier 1
Display Title Unknown (PCM Stereo)

NVIDIA Shield
S/N 0323718092858
Model Shield Android TV
Model # P2897
Ver 8.0.0
Shield Android TV SW Version = 7.20.1.(30.6.129.32)

Plex
Version 7.90.8439
Plex Media Server
Version 1.14.1.5488(smb)

Roku Express
SN: YGOOE6373518
Soft Ver # 5.0.11.174351
Device ID# C3388E373518
SKU# 3900R
Lot# 2189031145

After some experimentation I found that if I Optimize or convert these files, those that I did Optimize/convert started playing on the NVIDIA and the Note8

This might help other having similar issue

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