Can't reclaim server

Plex Media Server NAS & Devices
1

Server Version#: 6.23-25426 Update 2
Player Version#: 4.34.4

I’m running Plex on a Synology 416play

Was having some issues accessing the media and tried to do a manual update. Still didn’t work so I then followed a FAQ article (25) to try to access the media but it didn’t work and now I can’t reclaim the server.

Would love any support. Am attaching the logfiles.

Thanks so much :slight_smile:

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3

Hi

First, thanks so much for taking the time to respond.

I followed all the instructions (also no idea about the IP addresses/adapters - not something I completely understand to be honest but there’s only one port being used - but I did the bonding).

Unfortunately it’s still not letting me claim the server and I’ve also noticed that it says that I need to update to the latest software (I’ve tried updating a couple of times but it still says that - even tried uninstalling and reinstalling).

If you have any more ideas I’d love to get back in somehow…

Reattaching latest logs and thanks so much again.

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4

Ok I’ve fixed it! Was a Synology issue - can’t really explain what but I noticed that I also couldn’t access my DDNS and they solved it for me.

Thanks again so much for the help though I v much appreciate it.

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