Can't see any players on desktop/web app

Plex Players Desktop Players
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1

Server Version#: 1.23.5.4862
Player Version#: 1.33.0.2444-a220eae4

I have been happily flinging media to my RasPlex since about 4 years.
Recently (can’t say exactly when, but in the last few months) I have noticed that my RasPlex doesn’t show up on the players list, on any version of the Plex App:

  • Desktop Client: Mac, Windows
  • Web App (plex.tv): Chrome, Firefox, Safari, Edge, Chromium (Mac, Windows, Linux)

The same is true for any other players which I have in my network.

However they always show up on the Plex Android App, and on PlexAmp. This is quite annoying, as I can’t use my computers to fling media to any player.

I have looked for solutions in this forum and on the web, and tried a lot of different stuff without success. Can anyone tell me what might be going on?

Thanks!

2

Rasplex has been officially deprecated already several years ago. Since then there were no updates.
So it is almost inevitable that stuff starts to break.

3

Thanks for the quick reply!

I understand that, but the same is true for any other players on my network, such as:

  • Other clients (laptops, mobiles), enabled as players
  • Kodi + Plex for Kodi
4

Are they all signed in to the same plex.tv account?
Is there a Plex server running in the local network where all these clients are?

Plex for Kodi as well hasn’t seen an update in quite some time.

5

They are all signed in to the same account, but the server is not on the LAN.

6

Not all client types can use Plex Companion directly. Some need a running Plex server in their local network to act as a “Companion Relay”.
Try it. Setup up a server and keep it running. It doesn’t have to have any media content on it.
It just needs to be present in the local network.

7

Thanks, I will try that and report back.

8

Hey OttoKerner, that was exactly the issue: I forgot to mention that I basically moved my plex server away from my home network, and these changes happened since then… My bad!

Anyway thank you so much for the quick reply :slight_smile:

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