Server Version#:1.41.8.9834
Hi all,
I’m running into a persistent issue with my Plex Media Server and sharing libraries with friends/family.
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I have Plex Pass.
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My server is called PLEX2.
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It is claimed and signed in under my Plex account.
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Remote Access is green / fully accessible outside my network.
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Libraries (Films, TV Programmes, Documentaries, Stand-Up) are fully indexed and playable locally.
The problem:
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When I share libraries with friends, they can see my server name and library names under Manage Library Access.
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However, when they log into app.plex.tv, there is no server dropdown. They only see Plex’s streaming menus (Discover, Watchlist, etc.) and the shared libraries are empty.
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Even on my own Plex account, sometimes the server dropdown does not appear at app.plex.tv, same issue.
What I’ve tried so far:
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Removed and re-claimed the server.
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Revoked and re-invited Friends several times.
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Renamed the server.
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Cleared cookies/cache (plex.tv + app.plex.tv).
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Tested with multiple accounts → all have the same issue.
At this point it feels like my server isn’t being published correctly to Plex’s cloud, even though it’s claimed and Remote Access works fine.
Question:
Has anyone else experienced this? Is there a way to “reset” or force Plex to re-sync my server in the backend so it reliably appears in Plex Web for me and my Friends?
Thanks in advance!
Paul
