I don’t have Plex forwarded through my cloud VM firewall. I have a back VPN connection in.
I am able to load Plex in my browser, yet the only server I can see anywhere is a family member’s server. I can’t even see my own server.
How’s this even possible? I always have these sorts of odd issues until I get my servers all connected up to plex.tv, but that doesn’t make sense either considering I’m already signed in, since I can see my friend’s server.
Maybe related:
Feb 22 02:47:48 azdev PlexMediaServer[1868]: [I] web_service_t::process_device_discovery
Feb 22 02:47:48 azdev PlexMediaServer[1868]: [I] device_reactor_t::get_device_list ()
Feb 22 02:47:48 azdev PlexMediaServer[1868]: [I] dvb_device_factory_t::get_device_list ()
Feb 22 02:47:50 azdev PlexMediaServer[1868]: [I] SAT2IP - discover_satip_servers(): no servers found
Feb 22 02:47:50 azdev PlexMediaServer[1868]: [I] v4l::DeviceGetList_impl. getting v4l device list
Feb 22 02:47:50 azdev PlexMediaServer[1868]: [I] onetv_factory::DeviceGetListEx >>
Feb 22 02:47:50 azdev PlexMediaServer[1868]: Critical: libusb_init failed
Feb 22 02:47:50 azdev PlexMediaServer[1868]: [W] onetv_factory::DeviceGetListEx. libusb_init returned an error -99
It says “critical” but then also logs it as a warning? I don’t see anything from PMS after this.
Hi folks, I could really use any suggestions. I’m still pretty confused how I’m connected to my PMS instance and yet can’t see it in the web interface. (It’s a VPN’d virtual machine that lacks external->in connectivity, but … surely this hasn’t become an unsupported scenario, right?)
Politely, how do I use my Plex server without enabling connectivity or logging into plex.tv?
Did I miss something?
EDIT: So, apparently the answer is “Yes, things have changed, and without officially documenting it anywhere (because … the poor users), that it’s now required to login to Plex to use Plex server at all.”. Fine. But I still can’t see my server.
Can you open your server using its direct IP address (instead of some fancy forwarding and VPN connections)?
Troubleshooting 101… if something isn’t working in a complicated way – check if it works by reducing your complexity.
I’m not sure Plex ever supported to remote into an unclaimed server in the first place… might be wrong about that though.
Can you open your server using its direct IP address
Not really. I don’t have any ports open (not even SSH) to this VM and I’m not about to for Plex. Even if PMS needs to login to plex.tv, it has that external internet access. The only reason that my setup would be a problem is if plex.tv needs unmitigated access to my server with an open port and I sort of having a hard time believing Plex actually is going to insist on that.
(instead of some fancy forwarding and VPN connections)?
Not to be rude, but it’s a wireguard VPN. It’s not fancy, it’s not forwarding, it’s an entirely normal setup for software that doesn’t rely on backdoor connections to a centralized server. It’s the only way I access any services between any of my devices. It simply is not the issue.
And, more over, I’ve run Plex this way previously, and it’s not been an issue.
I’m not sure Plex ever supported to remote into an unclaimed server in the first place… might be wrong about that though.
I’ve been a Plex Pass customer for nearly a decade. It did. But, in the interest of focus, I am not even worried about this anymore. Plex made up their mind, and that’s fine, I’m fine with logging in and have done so.
That all having been said, in the interest of debugging, I am willing to do this just to be able to document it for other users, if it does fix it. Not to be dramatic, but, if it DOES fix it, it will be the final straw that convinces me that Plex does not meet my bar for running on my servers.
Feb 25 00:59:26 azdev [5366]: HTTP requesting POST https://plex.tv/devices/a1ad36100f2078b63625659b8fa83af8a2a47e5e/unclaimed?Connection[][uri]=http://10.0.0.4:32400
Feb 25 00:59:26 azdev [5366]: HTTP 200 response from POST https://plex.tv/devices/a1ad36100f2078b63625659b8fa83af8a2a47e5e/unclaimed?Connection[][uri]=http://10.0.0.4:32400
Sigh. So despite my instance having access to plex, it is trying to enroll itself by telling Plex where it is. Meaning that it does indeed look like Plex.tv now expects external access into my server and network.
I’m no longer interested in resolving this. This can be ignored or locked, unless I’m misinterpreting this log, or Plex decides to change this in the future.
You do misinterpret it: Plex does not attempt to connect to that device inside your home network… it’s just updating the list of authorized devices (e.g. so you can see when a device has last connected).
https://app.plex.tv/desktop#!/settings/devices/all
Yea. This is still an issue. I booted Plex up on a VM. Put nginx in front as a reverse proxy.
And look, Plex is still sending the wrong IP when registering and I still can’t see my server:
Apr 25 22:22:09 azdev [265763]: MyPlex: Sending unclaimed device connections
Apr 25 22:22:09 azdev [265763]: HTTP requesting POST https://plex.tv/devices/7e4b0b08e8459ea92254af422c66c1ed01fb1db1/unclaimed?Connection[][uri]=http://10.0.0.4:32400
Why is it trying to claim with an ip that is clearly from a private range?
Why is it doing this when I’m accessing it from the browser over a public IP that it ought to use instead?
… and now if I manually ssh forward 32400 and access it via localhost:32400 it seems perfectly happy to actually let me set it up.
while I’m here, what is even going on in the Library setup stage. The stuff on the left side of the picker looked like some random smattering of various dir names from all sorts of places on my HD instead of looking like an actual hierarchy on my FS…
edit: maybe this is a security feature to require local setup of PMS? That would make sense.
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