Issue with server

hi,
i can open IP:32400/web/index.html# but it says

A server could not be found. Download and install Plex Media Server, and it will appear here.

Even plex process is running … where i can find any logs or whats going on?

i found the logs but there is nothing wrong and i still can’t see server. why? it was working without any issue i just changed my password (admin) and now i can’t see sever.

can Anyone help here? this is really most idiotic stuff i have ever seen, all these plex howtos have apparently zero value in this kind of situations.

Does it work this way?
https://app.plex.tv/

thats odd question, to make it work remotely you have to setup ports etc. I assume firstly it has to work on local network, then we can discuss remote via plex.tv

if i go to setting section -> there is no Server item.

it also doesn’t work via app.plex.tv.

so one change of password to plex.tv destroyed whole server thats interesting.

The link should work from anywhere, local or remote. It launches the web app built into your server.

So, if I understand correctly, you CAN sign into your account, but it says that there are NO servers available?

yes, no server section under config

i think server section should be there and it should say server is down or something but in my case i can’t SEE server section under settings.

very stupid i just reinstalled serve dpkg -i plex… nothing changed its not showing up.

I was just getting ready to ask… What system are you running Plex Media Server on?

linux - ubuntu - i checked the server logs can’t see there anything with Error etc.

You might want to add a Linux tag to your post. Hopefully @ChuckPa will take notice. He’s pretty good with the Linuxes.

well something that one pays for … and absolutely 0 support … its broken, i just installed latest version 1.15 no section Server in config … jesus broken crap nothing inside Plex Media server log … just log full of trash messages.

is there any connection with ? Mar 07, 2019 17:35:45.881 [0x7f9368ff9700] WARN - NAT: PMP, got an error: Not Supported by gateway.

how can i * Signing in to the Server if its now showing in the Settings menu???

these processes are running:

plex 28063 0.0 0.0 4628 828 ? SNs 17:35 0:00 /bin/sh -c PLEX_MEDIA_SERVER_INFO_VENDOR="(grep ^NAME= /etc/os-release | awk -F= "{print \$2}" | tr -d \" )" PLEX_MEDIA_SERVER_INFO_DEVICE="PC" PLEX_MEDIA_SERVER_INFO_MODEL="(uname -m)" PLEX_MEDIA_SERVER_INFO_PLATFORM_VERSION="$(grep ^VERSION= /etc/os-release | awk -F= “{print $2}” | tr -d " )" LD_LIBRARY_PATH=/usr/lib/plexmediaserver/lib “/usr/lib/plexmediaserver/Plex Media Server”
plex 28076 0.2 1.7 1088688 69964 ? SNl 17:35 0:02 /usr/lib/plexmediaserver/Plex Media Server
plex 28092 0.3 1.3 823152 53064 ? SNl 17:35 0:03 Plex Plug-in [com.plexapp.system] /usr/lib/plexmediaserver/Resources/Plug-ins-ece95b3a1/Framework.bundle/Contents/Resources/Versions/2/Python/bootstrap.py --server-version 1.15.1.710-ece95b3a1 /usr/lib/plexmediaserver/Resources/Plug-ins-ece95b3a1/System.bundle
plex 28169 0.0 0.3 448872 15144 ? SNl 17:35 0:00 /usr/lib/plexmediaserver/Plex Tuner Service /usr/lib/plexmediaserver/Resources/Tuner/Private /usr/lib/plexmediaserver/Resources/Tuner/Shared 1.15.1.710-ece95b3a1 32600 /waitmutex
plex 28260 0.1 0.8 753540 35056 ? SNl 17:35 0:00 Plex Plug-in [com.plexapp.agents.opensubtitles] /usr/lib/plexmediaserver/Resources/Plug-ins-ece95b3a1/Framework.bundle/Contents/Resources/Versions/2/Python/bootstrap.py --server-version 1.15.1.710-ece95b3a1 /usr/lib/plexmediaserver/Resources/Plug-ins-ece95b3a1/OpenSubtitles.bundle
plex 28270 0.1 1.0 759740 41272 ? SNl 17:35 0:01 Plex Plug-in [com.plexapp.agents.themoviedb] /usr/lib/plexmediaserver/Resources/Plug-ins-ece95b3a1/Framework.bundle/Contents/Resources/Versions/2/Python/bootstrap.py --server-version 1.15.1.710-ece95b3a1 /usr/lib/plexmediaserver/Resources/Plug-ins-ece95b3a1/TheMovieDB.bundle
plex 28333 0.0 0.8 752324 33812 ? SNl 17:35 0:00 Plex Plug-in [com.plexapp.agents.plexthememusic] /usr/lib/plexmediaserver/Resources/Plug-ins-ece95b3a1/Framework.bundle/Contents/Resources/Versions/2/Python/bootstrap.py --server-version 1.15.1.710-ece95b3a1 /usr/lib/plexmediaserver/Resources/Plug-ins-ece95b3a1/PlexThemeMusic.bundle
plex 28386 0.1 1.0 761816 43552 ? SNl 17:35 0:01 Plex Plug-in [com.plexapp.agents.thetvdb] /usr/lib/plexmediaserver/Resources/Plug-ins-ece95b3a1/Framework.bundle/Contents/Resources/Versions/2/Python/bootstrap.py --server-version 1.15.1.710-ece95b3a1 /usr/lib/plexmediaserver/Resources/Plug-ins-ece95b3a1/TheTVDB.bundle
plex 28479 0.1 0.9 756480 38024 ? SNl 17:35 0:01 Plex Plug-in [com.plexapp.agents.plexmusic] /usr/lib/plexmediaserver/Resources/Plug-ins-ece95b3a1/Framework.bundle/Contents/Resources/Versions/2/Python/bootstrap.py --server-version 1.15.1.710-ece95b3a1 /usr/lib/plexmediaserver/Resources/Plug-ins-ece95b3a1/PlexMusic.bundle
plex 28502 0.1 1.1 763552 45176 ? SNl 17:35 0:01 Plex Plug-in [com.plexapp.agents.imdb] /usr/lib/plexmediaserver/Resources/Plug-ins-ece95b3a1/Framework.bundle/Contents/Resources/Versions/2/Python/bootstrap.py --server-version 1.15.1.710-ece95b3a1 /usr/lib/plexmediaserver/Resources/Plug-ins-ece95b3a1/PlexMovie.bundle

is this crap running? if i restart it thats whats inside the log

Mar 07, 2019 17:55:47.660 [0x7ff8e530d700] DEBUG - Shutting down with signal 15 (Terminated)
Mar 07, 2019 17:55:47.660 [0x7ff8e530d700] DEBUG - Ordered to stop server.
Mar 07, 2019 17:55:47.660 [0x7ff8e530d700] WARN - Timed out waiting for server to finish.
Mar 07, 2019 17:55:47.660 [0x7ff8f322c780] DEBUG - Stopping server…
Mar 07, 2019 17:55:47.660 [0x7ff8f322c780] DEBUG - HttpServer: Stopping server.
Mar 07, 2019 17:55:47.660 [0x7ff8c77fe700] DEBUG - TranscodeJobManager: [Running] onServerShutdown
Mar 07, 2019 17:55:47.660 [0x7ff8c77fe700] DEBUG - TranscodeJobManager: [Running] -> [Shutdown]
Mar 07, 2019 17:55:47.660 [0x7ff8c77fe700] DEBUG - MetadataItemClusterRequestHandler: a shutdown event has been received
Mar 07, 2019 17:55:47.661 [0x7ff8f322c780] DEBUG - Server stopped.
Mar 07, 2019 17:55:47.661 [0x7ff8f322c780] DEBUG - NetworkService: Stopping advertisement.
Mar 07, 2019 17:55:47.661 [0x7ff8f322c780] DEBUG - Killing plug-ins.
Mar 07, 2019 17:55:47.661 [0x7ff8f322c780] DEBUG - [com.plexapp.agents.imdb] Killing.
Mar 07, 2019 17:55:47.661 [0x7ff8f322c780] DEBUG - [com.plexapp.system] Killing.
Mar 07, 2019 17:55:47.661 [0x7ff8f322c780] DEBUG - Waiting for Plex Tuner Service to exit.
Mar 07, 2019 17:55:47.666 [0x7ff8e530d700] DEBUG - Server is already in shutdown mode, ignoring this signal…
Mar 07, 2019 17:55:47.666 [0x7ff8e530d700] WARN - JobManager: Could not find job for handle 29537
Mar 07, 2019 17:55:47.670 [0x7ff8e530d700] WARN - JobManager: Could not find job for handle 29464
Mar 07, 2019 17:55:47.673 [0x7ff8e530d700] DEBUG - Jobs: ‘/usr/lib/plexmediaserver/Plex Tuner Service’ exit code for process 29514 is 0 (success)
Mar 07, 2019 17:55:47.673 [0x7ff8c5ffb700] DEBUG - Plex Tuner Service exited.
Mar 07, 2019 17:55:47.675 [0x7ff8f322c780] DEBUG - Database: Shutting down.
Mar 07, 2019 17:55:47.675 [0x7ff8f322c780] DEBUG - Captured session 0.
Mar 07, 2019 17:55:47.675 [0x7ff8f322c780] DEBUG - Captured session 1.
Mar 07, 2019 17:55:47.675 [0x7ff8f322c780] DEBUG - Captured session 2.
Mar 07, 2019 17:55:47.675 [0x7ff8f322c780] DEBUG - Captured session 3.
Mar 07, 2019 17:55:47.675 [0x7ff8f322c780] DEBUG - Captured session 4.
Mar 07, 2019 17:55:47.675 [0x7ff8f322c780] DEBUG - Captured session 5.
Mar 07, 2019 17:55:47.675 [0x7ff8f322c780] DEBUG - Captured session 6.
Mar 07, 2019 17:55:47.675 [0x7ff8f322c780] DEBUG - Captured session 7.
Mar 07, 2019 17:55:47.675 [0x7ff8f322c780] DEBUG - Captured session 8.
Mar 07, 2019 17:55:47.675 [0x7ff8f322c780] DEBUG - Captured session 9.
Mar 07, 2019 17:55:47.675 [0x7ff8f322c780] DEBUG - Captured session 10.
Mar 07, 2019 17:55:47.675 [0x7ff8f322c780] DEBUG - Captured session 11.
Mar 07, 2019 17:55:47.675 [0x7ff8f322c780] DEBUG - Captured session 12.
Mar 07, 2019 17:55:47.675 [0x7ff8f322c780] DEBUG - Captured session 13.
Mar 07, 2019 17:55:47.675 [0x7ff8f322c780] DEBUG - Captured session 14.
Mar 07, 2019 17:55:47.675 [0x7ff8f322c780] DEBUG - Captured session 15.
Mar 07, 2019 17:55:47.675 [0x7ff8f322c780] DEBUG - Captured session 16.
Mar 07, 2019 17:55:47.675 [0x7ff8f322c780] DEBUG - Captured session 17.
Mar 07, 2019 17:55:47.675 [0x7ff8f322c780] DEBUG - Captured session 18.
Mar 07, 2019 17:55:47.675 [0x7ff8f322c780] DEBUG - Captured session 19.

Mar 07, 2019 17:55:47.739 [0x7ff8f322c780] DEBUG - Database: Shutting down.

ystemctl status plexmediaserver.service
● plexmediaserver.service - Plex Media Server
Loaded: loaded (/lib/systemd/system/plexmediaserver.service; enabled; vendor preset: enabled)
Active: active (running) since Thu 2019-03-07 17:59:45 CET; 2s ago
Process: 30155 ExecStartPre=/bin/sh -c /usr/bin/test -d “{PLEX_MEDIA_SERVER_APPLICATION_SUPPORT_DIR}" || /bin/mkdir -p "{PLEX_MEDIA_SERVER_APPLICATION_SUPPORT_DIR}”
Main PID: 30157 (sh)
Tasks: 65 (limit: 4663)
CGroup: /system.slice/plexmediaserver.service
├─30157 /bin/sh -c PLEX_MEDIA_SERVER_INFO_VENDOR="$(grep ^NAME= /etc/os-release | awk -F= “{print $2}” | tr -d " )" PLEX_MEDIA_SERVER_INFO_DEVICE=“PC” P
├─30167 /usr/lib/plexmediaserver/Plex Media Server
├─30179 Plex Plug-in [com.plexapp.system] /usr/lib/plexmediaserver/Resources/Plug-ins-ece95b3a1/Framework.bundle/Contents/Resources/Versions/2/Python/bootstr
├─30232 /usr/lib/plexmediaserver/Plex Tuner Service /usr/lib/plexmediaserver/Resources/Tuner/Private /usr/lib/plexmediaserver/Resources/Tuner/Shared 1.15.1.7
└─30252 Plex Plug-in [com.plexapp.agents.imdb] /usr/lib/plexmediaserver/Resources/Plug-ins-ece95b3a1/Framework.bundle/Contents/Resources/Versions/2/Python/bo

bře 07 17:59:45 roonserver systemd[1]: Starting Plex Media Server…
bře 07 17:59:45 roonserver systemd[1]: Started Plex Media Server.

what port it should bind to? i really don’t understand how can one debug this nonsense app.

even i removed Preferences.xml it does nothing