There is a race condition when plex is not claimed and you use QuickConnect.
When you click QuickConnect to connect to your server
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The request goes out to Synology in Taiwan, sending your QuickConnect domain and username
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Synolgy becomes a proxy back to your server
– It connects to your server using the synology FQDN -
When unclaimed, PMS is very strict about what it allows to connect. The is done to protect your server & media from unauthorized claiming by someone outside you home in the case where it’s unclaimed.
– Connections from the local LAN (your subnet & same as the Syno IP) are allowed
– Connections using, or including, a FQDN (which is what Synology is doing) are refused.
Earlier you stated:
- You can’t use a FQDN in the URL for the reasons above
- Have you tried the: ?
– Uninstall Only
– Install again using “Plex Claim Token” method - If you have internet working, this will succeed
– It prints your username and email as verification in the popup at end of installation.
The procedure is here, in the FAQ