Can't seem to support local media with Plex for Synology

There is a race condition when plex is not claimed and you use QuickConnect.

When you click QuickConnect to connect to your server

  1. The request goes out to Synology in Taiwan, sending your QuickConnect domain and username

  2. Synolgy becomes a proxy back to your server
    – It connects to your server using the synology FQDN

  3. When unclaimed, PMS is very strict about what it allows to connect. The is done to protect your server & media from unauthorized claiming by someone outside you home in the case where it’s unclaimed.
    – Connections from the local LAN (your subnet & same as the Syno IP) are allowed
    – Connections using, or including, a FQDN (which is what Synology is doing) are refused.

Earlier you stated:

  1. You can’t use a FQDN in the URL for the reasons above
  2. Have you tried the: ?
    – Uninstall Only
    – Install again using “Plex Claim Token” method
  3. If you have internet working, this will succeed
    – It prints your username and email as verification in the popup at end of installation.

The procedure is here, in the FAQ