Can't set up plex media server, stuck on “Looking for Servers”

Plex Media Server NAS & Devices
1

Server Version#:1.16.5.1552, but tried with the newest from plext.tv aswell.

Hi,
I Have DS716+II.

Before install I deleted Plex folder and Plex user from previous installs.
Than I installed plex media server on the synology from the package centre.
After that I added read/write permissions to plex user for plex shared folder.

Than I try open media server app or go to local_ip_address:32400/web/
But all time it shows “Looking for servers” on left top corner.

I really don’t know what esle to do. I would appreciate your help.

2

Is Local IP address in the range of 192.168.x.x, 10.x.x.x, or 172.16.x.x -> 172.31.x.x ?

3

No, it is 46.109.x.x

4

That’s why then.

PMS is coded to use RFC-1918 Private Networks for your internal (Local Network) IP addresses.
https://en.wikipedia.org/wiki/Private_network

It will be infinitely easier if you orient your home network per the standard – BUT-- if you cant,

On the Synology:

  1. Control Panel - Terminal & SNMP - Enable SSH protocol
  2. Control Panel - Users - Enable the admin user AND give it a password you know.
  3. Obtain either Putty (for windows) or use SSH on Linux/macOS

The procedure is here. https://support.plex.tv/articles/200288586-installation/

Scroll down to On a Different Network (it works for this situation too).

Putty examples are on the links below that.

This is independent, of course, from the WAN (Wide Area) IP your ISP provides.

5

Thanks a lot, it worked.

6

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