Can't start plex after update to new version

Plex Media Server
1

Server Version#: 1.42.2 x64
Player Version#:
How do we get help for this? I clicked upgrade yesterday, and now I can’t get the plex media server to start. It crashes immediately with the details below. I’ve tried to troubleshoot with no luck and it doesn’t seem like anyone online has solved this yet. Any help is appreciated…I need my plex server!

Faulting application name: Plex Media Server.exe, version: 1.42.2.10156, time stamp: 0x68cc14a2
Faulting module name: ucrtbase.dll, version: 10.0.19041.3636, time stamp: 0x81cf5d89
Exception code: 0xc0000409
Fault offset: 0x000000000007286e
Faulting process id: 0x4cd0
Faulting application start time: 0x01dc90bffdc02533
Faulting application path: C:\Program Files\Plex\Plex Media Server\Plex Media Server.exe
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: 66d9ef2a-9875-4de5-b151-9010e9237ec9
Faulting package full name:
Faulting package-relative application ID:

2
  • Stop/quit/end Plex Server with the tray icon
  • deinstall Plex Server with the regular ‘Apps’ control panel of Windows
    (do not use 3rd party ‘Uninstaller’ software like Revo etc.
    do not use “Registry Cleaner/optimizer” software like CCleaner et al)
  • for safety, reboot Windows
  • download the installation exe of the newer version and install it (if you use Windows 11, download the 64bit version!)

(If you want to install an older version of PMS, take a look into %LOCALAPPDATA%\Plex Media Server\Updates)