Cant Watch some episodes on TV

Plex Players Streaming Devices
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1

Server Version#: 1.18.4.2171
Player Version#: Dunno cant find it
i have no idea what this is

Hello
I’ve got some issues with the Plex App on my TV… I have no problems watching anything of my movies and shows on my PC, which is atm also my Server for plex… but i have a few movies, and alot of TV-shows that i cant play for some reason on my TV.

When i try to play some of those files, it just says (this is roughly translated from Danish) “playback was stopped, due to the connection to Plex Media Server was disconnected, please check connection to server and try again”

My entire setup is wired, i dont use wireless setup for this.
The wirering goes from my PC to my router which my TV is also wired to.

I am no computer genius… and i cant find anything helpfull on the forum that is understandable…
Please help.

Sincerly
AfroAngel

2

I had the same the last weeks… Thought I made a misconfiguration by accident.
But came to the conclusion, the error message is based on the new player integrated in the Android TV version of the Plex client. Just go into the configuration an chose the old player.
In my case, everything ran again without any troubles.

best regards
Dietmar

3

Thank you so much!!! it worked like a Charm :star_struck:

1 Like
4

How do we give this information to the developer team? Seems there is a problem with the new player integrated in the Android TV app…

5

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