For some time I have had the following problem. Upon opening an uploaded TV show to view the file opens, I select play and the file starts to play. After just a short while the program stops and the “spinning wheel” spins and spins before the PC reboots. I attempted several potential fixes before deleting and reinstalling the appropriate Plex Media Server. This did not solve the problem. I checked with Windows 11 Forum to see what be the problem and one change was advised. After making the change, things remained the same. Note - this auto reboot[restart] occurs only when using Plex.
I have been a long time user of Plex and this forum has always come through. I hope the records continues.
Jerry Simons
Server Version#: 4. 1.40.4.8679
Player Version# 4. 1.40.4.8679
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>
Some context?
e.g. actual server version (not the web app version), what version of Windows, what kind of platform — but also… any details on the circumstances when this happened?
Where do I find actual server version? Windows II Desktop [platform?]. Nothing unusual, same use daily. No other problems with software of hardware. Have used described setup daily for years. Can you remind me how I obtain server logs? Thank you.
Every time I have had a PC that reboots unexpectedly, it has been a problem with the power supply. If you have access to a spare, I suggest giving it a try.
