Iām a little unclear on your issue. Are you saying that if you select a movie library, then choose āUpgrade matchingā, then edit the library to look at the agent, it shows āPlex Movie (legacy)ā again?
If so, try refreshing the page before going back to check the agent. Iāve seen an issue with a recent version of Plex Web where old data keeps showing up.
There is no āUpgrade matchingā for music libraries so Iām extra confused what your issue there is.
When i change the agent, save, and refresh it shows correctly. When i select āupgrade matchingā it starts and instantly stops again and the agent goes back āPlex Movieā, not (legacy). it stays like that when i refresh or restart the server/container.
Also, i see āupgrade matchingā for my music library
That is correct. Plex Movie is the new agent and when you choose to Upgrade Matching, this is the new agent that is used. Please note that this does not actually update the metadata, it only changes the agent being used as well as some other backend updates. You still need to manually Refresh All Metadata for the library for the new matching to actually get updated.
Ok, I found it. You have a music library using the Last.fm agent and not the Plex Music agent. Iām not sure what that option is suppose to do, Iām checking. Itās either to upgrade the agent from last.fm to Plex Music or itās a bug and shouldnāt be shown there.
Ok. Found out about the music library. There is an option to upgrade if you are using an older agent besides the latest Plex Music agent. These would be libraries using last.fm or the old Premium Music Library if you still have those around and never upgraded them when they should have automatically upgraded.
If I navigate back to the library and tell it to refresh all metadata (in the hopes of building collections from TMDB); when I go back to Agents, it has reverted back to the āPersonal Mediaā:
That is not where you change the agent. Those are the global settings for all agents. To specify the agent used for a particular library, you edit the library and change it there. Note that this only affects new content. This does not change existing content in your library.
Okay. Thanks. I did this before, but it was years ago when I first setup the server. I had to rebuild everything, and then a few months later (this month) rebuild again as I moved it all from my desktop to a NAS.
So youāre saying that in order to gather all collection info from the movie database, Iāll have to remove and re-add all of my movies? Will refreshing all metadata do it?
Yes, refreshing the metadata will gather the collection info from TheMovieDB, if you have that setting enabled. But as I said before, changing the agent does not change already existing content in your library, so if you previously used the Plex Movie (Legacy) agent and change the library setting, refreshing will not help. It would be best in this case to create a new library and start over.
