Changing Movie Ratings to Australian

General Discussions
1

My PLEX movie listings show US ratings, how can I change it to be Australian? I have seen some posts but nothing clarifies how to change this.

2

Edit the preferences of the Plex Movie agent.

(Settings - Server - Agents - Movies - Plex Movie, click on the ‘cog wheel’ icon at the end of the line ‘Plex Movie’
Alternatively, Edit your library, go to the ‘Advanced’ tab)

Set the ‘Country’ to Australia.

agent_plex_movie_english
agent_plex_movie_english.png578×813 18.8 KB

This will only affect currently listed movies after Refresh Metadata.

3

I did all of that, still shows US ratings…

4

Could you please post the content of the Plex XML info of an affected movie?

5 
<MediaContainer size="1" allowSync="1" identifier="com.plexapp.plugins.library" librarySectionID="1" librarySectionTitle="Movies" librarySectionUUID="be4fda2d-c68b-416e-b11a-62657dcd3be0" mediaTagPrefix="/system/bundle/media/flags/" mediaTagVersion="1544746862">
<Video ratingKey="10351" key="/library/metadata/10351" guid="com.plexapp.agents.imdb://tt7040874?lang=en" librarySectionTitle="Movies" librarySectionID="1" librarySectionKey="/library/sections/1" studio="Feigco Entertainment, Bron Studios" type="movie" title="A Simple Favor" titleSort="Simple Favor" contentRating="R" summary="Stephanie, a dedicated mother and popular vlogger, befriends Emily, a mysterious upper-class woman whose son Nicky attends the same school as Miles, Stephanie's son. When Emily asks her to pick Nicky up from school and then disappears, Stephanie undertakes an investigation that will dive deep into Emily's cloudy past." rating="6.5" viewCount="1" lastViewedAt="1548160189" year="2018" tagline="Can you keep a secret?" thumb="/library/metadata/10351/thumb/1548195307" art="/library/metadata/10351/art/1548195307" duration="7008587" originallyAvailableAt="2018-08-29" addedAt="1547989459" updatedAt="1548195307" primaryExtraKey="/library/metadata/10353">
  <Media videoResolution="1080" id="16455" duration="7008587" bitrate="2295" width="1920" height="1024" aspectRatio="1.85" audioChannels="2" audioCodec="aac" videoCodec="h264" container="mp4" videoFrameRate="24p" optimizedForStreaming="0" audioProfile="lc" has64bitOffsets="0" videoProfile="high">
    <Part accessible="1" exists="1" id="17932" key="/library/parts/17932/1547989449/file.mp4" duration="7008587" file="F:\PLEX\Movies\A Simple Favor.mp4" size="2010601803" audioProfile="lc" container="mp4" deepAnalysisVersion="2" has64bitOffsets="0" hasThumbnail="1" optimizedForStreaming="0" requiredBandwidths="2147483647,2147483647,2147483647,2147483647,2147483647,2147483647,2147483647,2147483647" videoProfile="high"></Part>
  </Media>

</Video>
</MediaContainer>
6

First, clear the agent caches.
https://support.plex.tv/articles/202967376-clearing-plugin-channel-agent-http-caches/

Then perform these configuration changes:
Go to

  • Settings - Server - Agents - Shows - TheTVDB

In there, grab the line ‘Local Media Assets’ with your mouse and drag it downwards, so it ends up being at the bottom of the stack of active agents.
Repeat the same under

  • Settings - Server - Agents - Shows - TheMovieDatabase
  • Settings - Server - Agents - Movies - Plex Movie
  • Settings - Server - Agents - Movies - TheMovieDatabase

Then Refresh Metadata again.

7

OK I did all of that, and after refreshing the metadata in my movies library, which only runs for a bout 30 seconds which does not seem to be enough time to refresh all 376 movies, nothing changes.

CORRECTION: It does seem to be be doing the metadata in the background, and the ratings are changing so it seems that may have worked, THANK YOU!

8

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