I followed Synology FAQ - Questions, Answers, and a few How-To’s ; everything that I could, uninstalled again, reinstalled, gave all of the permissions every time. I was able to use a ‘claim token’ but then when I went out to the ip adress/web none of the media would be present and it would want me to install a new server. Went through all of FAQ 5 this time after a full uninstall, but did not use the claim token now the server shows up in the web address. but the claim server button on the settings page doesn’t work.