Compatabilty issue with MacOS catalina

[Edwardlotz]

Server Version#: 1.19.4.2935
Player Version#:

After posting several topics about issues I am having of deleted movies from the library and lately PMS adding a duplicate movie entray with no attached file as I looked back at the history of when all these problems atarted I now realized that I changed the MacOS to Catalina.

So is any other PMS MacOS Catalina users having an issue I can seem to fine an answer for the library issues I am having. Again look at my last couple of topic posted here in the Plex Media Service Forum.

This issue for me is really getting to be major. Iadded a movie within the last couple of days and when I tried to watch it it was no longer listed in the PMS library for movies. However the movie file was in the movie file folder which PMS library is supposed to be montoring and adding new and syncing with the movie file folder. I have seen this and the creation of files that dont exist and probably other issues that I am missing

So since I havent had an issues for 9 years before the the version start 3 ago including the current and the MacOS changed at the time. I would say that there is a compatability issue with Catalina.

Any MacOS catalina users have problems and how they solved it.

thanks

Plex Media Server Logs_2020-06-14_11-50-19.zip (4.0 MB)
Thanks

[tom80H]

Hello again
I have Catalina and a server installed on my Mac – the issues you describe have never happened to me. So I don’t think it’s a general Catalina compatibility issue.

Do you get the same issues if you disable automatic library updates and only manually update your library after you added your movie to iTunes? (I don’t want you to do it manually forever… just trying to rule out it’s linked to how media is added to your Drobo/iTunes.

For reference (background from previous threads)

When adding a new video file plex is creating a second merged file that doesnt exist

Server Version#: 1.19.4.2935 Player Version#: Plex Media Server Logs_2020-06-14_11-50-19.zip (4.0 MB) [Screen Shot 2020-06-14 at 11.02.02 AM] Since the last server update yesterday when I add a video file to Plex it is adding a merged file that does not exist as well..this file does not work because the file dowes not exist on the server. You can see in the attached screen shot of the info file of the video it shows one file that is on the server the other is not and is marked as Unableabl…

Movies files deleting from Plex database

Server Version#: 1.19.4.2902 Player Version#: MacOS CaPlex Media Server Logs_2020-06-10_02-02-43.zip (4.1 MB) talina I been having an issue where movie files will disappear from the database.library but not the files themself in the movie folder. I can run even a search on the library and they are not anywhere in the database. I have seen them disappear in from of my eyes… They are stil in the movie folder and no how many times I have rescanned they will not add themselves back to the li…

[Edwardlotz]

Disabled the auto update feature and it seems to be working so far.

this is really strange When I upgraded to Catalina I reformatted the hard drive then added my software back new one at a time to get a fresh install of everything. Not sure why this glitch would occur but I guest I was the licky one.

thanks for the help. I am wondering if I completely delete PMS and reinstall and setup everything again would fix this issue. I am willing to give this a try. Any thoughts on this?

Thanks

[tom80H]

@Edwardlotz

I am wondering if I completely delete PMS and reinstall and setup everything again would fix this issue.

Not sure what you expect from doing that. Issue doesn’t seem to be caused by Plex itself but by how the files themselves are processed. A re-install of Plex won’t change that.

[SE56]

These issues are not Catalina related as Tom has stated, I run Catalina no problems.

Duplicate movies sounds like a collection setting of a Library