Congratulations Plex, you'll be getting my Plex Pass cancellation after the Roku update

Just another voice screaming to the rooftops about the latest update. I know Plex will completely ignore me, but worth a shot.

It’s utter garbage. Absolutely horrific. Where do I even begin?

The app itself is horrifically unstable. I am unable to play media periodically as the remote simply won’t click on the media. Pressing OK on the remote to select anything makes the noise, but doesn’t register as clicking anything within Plex. Clicking right to select the A-Z on the sidebar will not work. I cannot click the letters any longer. It’s now having issues playing some media that worked absolutely fine before. This is unacceptable. I have paid for Plex Pass for years, I expect a premium experience.

The UI is absolutely horrendous. I am not sure how on earth this passed QA and QC. I am a software engineer, and I truly do not comprehend how this got released. It’s so poorly laid out. I have 6 libraries, and when listed on the sidebar they were all readable and easy to access. Now I am faced with additional clicks because of this ridiculous black floating bar. It sticks out like a sore thumb, and simply adds clicks.

Also, why in the living hell is ‘Live TV’ and other TV apps a feature within Plex? I have a Roku TV. Any Live TV and streaming apps I would use are already built into the TV or can be installed. Why would I install a second version of it within Plex? It’s utterly redundant. If I don’t see a rollback in the next few weeks, I will for sure be cancelling Plex Pass and switching to Jellyfin or Emby. It does not pass with my usability approval, and more importantly it absolutely failed the wife-approval test. You want a successful improvement, it must pass the wife-approval test or it simply won’t get used, ever.

Please, I implore you. Reverse the changes, this will spell the downfall for Plex.

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