Connect to remote PMS

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1

Hello,

 

I'm trying to access a PMS at my house from my sister's house. I've successfully enabled PlexConnect on her Apple TV 3 but when I access the Trailers app I see "No response from Plex Media Server".

 

In looking at the terminal info that PlexConnect is providing, I see the following:

 

HTTP response error: 401 Unauthorized

No Response from Plex Media Server

 

I've hardcoded the IP of the remote PMS into the Settings.cfg file. I've also gone into the PMS and added the public IP address where PlexConnect is located to the "List of networks that are allowed without auth" area in PMS settings. Finally (not sure if I needed to) I opened up port 32400 on the network that PlexConnect is running on to pass all traffic to the computer running PlexConnect.

 

Am I missing something? Why isn't the remote PMS letting me in?

2

I've managed to solve this issue. The allowed network list needs to be in the format IP/netmask as evidenced by this from the PMS log:

Sep 12, 2013 12:07:40 [0xb0bad000] ERROR - The allowedNetwork preference is not in the format ip/network

Adding /255.255.255.255 to the IP address made everything work perfectly. Would definitely be nice if the setting itself did not let you apply it unless it was in the right format.

3

Hi there, quick question.  Where did you find the IP allowed list to modify it?  I'm searching all over the server and cannot find where to add the corrected subnet mask - can you point me in the right direction?

Thank you!

4

Spoke too soon.

Plex Media Server (http://127.0.0.1:32400/web/) > Settings > Show Advanced Settings > Network (on left) > bottom line.

Added the IP/255.255.255.255 as you suggested.  Then on the other connection went to name:port/web and it took right off.

Thanks for posting your solution when you found it, huge help!

5

Thread necro:

 If you are trying to add an entire subnet to the permitted IPs, ensure your netmask is something other than 255.255.255.255 as that would permit only that one sngle host.

More likely you'd want a netmask of 255.255.255.0 allowing the 253 usuable system IPs in your (typical home) router's subnet.

I.E. if your IP range at home consists of a router at 192.168.0.1 and your system IPs can range from 192.168.0.2 - 192.168.0.254 then your IP listed would be:

192.168.0.0/255.255.255.0

That would allow your entire home network to access the Plex Server.

(Another possible case would be if you have a router at 192.168.0.1 and one at 192.168.1.1 and wanted both subnets. Then use 192.168.0.0/255.255.254.0 but that's as far as I'm going before this becomes a netmask lesson. :) )

6

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