Server Version#: QNAP TS-231P
Player Version#: 1.18.5.2260
Have been having the issue in the title since upgrading yesterday. Occasionally I can reach my server but it doesn’t last and becomes unreachable again. This is using the web interface and also the AppleTV app.
I have restarted the NAS with no luck. Hopefully someone here can help me.
Thanks
Only if you provide us with PMS Server logs in debug mode 
Thansks - I managed to get it working for now - will see how it goes
What did you do, jmd64?
This started to happen yesterday… I’m remotely connected and I can’t see why my content is unreachable. Service is running, files are accessible, network is connected, yet… “unreachable”
I uninstalled rtorrent and magically Plex was working perfectly again. Can only presume rtorrent was blocking various ports.
I am having connection problems with QNAP Plex as well with the latest version. I restart the Plex Server App and it works for 30 minutes and then it can’t connect anymore. I have seen this across multiple client devices. Unfortunately this software is very very buggy and unfortunately I don’t have an old version to revert back to. I think the only fix is to install an older version like 1.17 and keep old versions of Plex going forward and don’t ever upgrade again for a long time!
We will need the DEBUG (not VERBOSE) logs ZIP to be able to help.
If you’ll capture that and attach, I can look.
I have the same problems as “jmd64”
since I updated the 28th of January at least 1 or 2 times a day I have to restart the nas to get the plex media server active again.
I was expecting this version a lot because it corrected the automatic audio language selection bug, but it is too unstable and if I am away it is impossible for me to restart the nas remotely. where can i find an older version of plex server?
Plex Media Server v. 1.18.5.2309 on WesternDigital EX4100
Sadly Plex do not provide an archive of older versions
And please for future ref, don’t just jump into a thread about other matters!
Same here. it works occasionally but for instance now, I had to restart the NAS! But this happened before with other versions. seems to happen a lot with PMS. can you please get us the reson. it should be such a simple thing to make work!
if i load a video through Qnaps video app is snappy and fast…!
QNAP has quirks. I tolerate QNAP because it’s a workstation in a NAS box.
It takes forever to reboot
I have to reboot it at least once a week.
Enough said?
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