Server Version#: 1.18.7.2457
I am seeing continued stability issues with all server versions 1.18.7.x on MacOS.
I do not have any plugins enabled.
I have attached a log file taken while the server was in an unresponsive state.
Plex Media Server.log (6.2 MB)
I have reverted to 1.18.6.2368 and it is stable again.
Please let me know if you need further log files or info.
same here… worse than ever with 1.18.8 too
repeatable … library update = crash … gj … veeery gj …
btw with 1.18.8 (!!!)
fixed nothing … for me , it introduced it!!! OMFG
On which MacOS version?
On Catalina I’m having no such problems, this problem seems very isolated are you using a AV, try turning it off for awhile.
MacOS 10.13.6 High Sierra
No AV. Machine is rock solid.
1.18.6.x: no issues
1.18.7.x: server becomes unresponsive after a varying amount of time - usually after a library rescan.
I’m runNing into this, too, and it’s making setting up a server of a Mini under Catalina a damn near impossible task. It’s also not do much crashing as just not responding to player calls; when I access the server machine, it’ll come up.
As I’m running Catalina with Version 1.18.8.2527 and having no issues, I would suggest updating or rolling back. It’s not difficult to roll back and you also keep all metadata and settings.
So Pass subscribers consider updating to the latest Beta version. If you want to roll back to old 1.18.6 versions.
Quit Plex app from the Menu bar.
Rollback: ( Hint, Hold down option key)
Go to ~/Library/Application Support/Plex Media Server/Updates (if your home library folder is hidden, go to Finder->Go->Go To Folder… and enter the full path).
There you’ll see a list of folders with various version names. Within each version folder there will be a folder called “packages”, containing a manifest file and a zip.
Copy the zip somewhere (ie, a temp folder) and decompress it. You’ll be left with a folder called “Contents”.
Find the Plex Media Server.app file in your Applications folder, right click it and select “show contents”.
Delete the Contents folder within the app, and copy the newly unzipped Contents folder there instead.
Run the application.
No sign of the updates folder…no sign of a Plex folder at all in the Applications Support folder.
And now Plex is refusing to start at all. I’ve uninstalled and reinstalled and…bupkiss.
I’m getting so thoroughly ■■■■■■■ sick of this crapware.
Okay, I’ve tried rolling back, I’ve tried uninstalling, reinstalling, I’ve nearly reached the point where I want to take a hammer to this thing.
Constant, constant issues with the software, with the capstone now being that it won’t properly start at all.
I’ve reached the point now that I’m reinstalling Catalina. If that doesn’t work, then I’m scraping the drive clean again and starting from scratch.
Or maybe I’ll just put a Windows machine on there, or, you know, install server software that actually ■■■■■■■ works.
Buddy, your in the wrong library. If there was no Application support folder at all nothing would work.
Go to go menu top of Desktop. Hold down the option key, the hidden library will appear. Got that!
Your hysteria is of no help, take a grip.
You obviously aren’t reading for comprehension. I said there was no Plex folder visible in Application Support. Not that there was no application support folder. I didn’t get it to show using the option key; I went the long way around.
But you wanted to accuse me of hysteria, so you skipped everything I wrote in both comments. Nice try, bub. If you’d actually paid attention, you’d note that I’m angry, not hysterical.
I’m still angry. I just reinstalled Catalina. Plex still does not work. Nor does the rollback trick work — I tried that with several different versions. I’ve uninstalled and reinstalled repeatedly.
It
Does
Not
Work
I know there are people getting this version to work on Macs. I know the version directly prior to this update worked (if not well) on this particular Mac.
And then, without warning, it broke altogether. And here we are.
Here’s your only option if Catalina is installed and is not working for you.
Reinstall the Macos that came with your mac or the closest version still available.
Shift-Option-Command-R
This time check if Plex media server is present in Applications support folder, before proceeding creating your Libraries.
( please make sure you have admin Privileges)
It looks to me now as though the database got munged somehow. I pulled the database files out, and Plex started right up. Of course, it also started right up minus the libraries. I’m debating just plodding through and rebuilding the lot, rather than restoring an older database. Sure, it means another month of crunching through the collection, but so what? It’ll be just the same if I install Emby again.
Points to ponder. Of course, Plex could mung the database again…
Coming back to my original post: I have tested 1.18.8.2527 beta and all appears to be well. I will monitor it over the next few days and post another bug report if it crashes again.
I don’t know what was wrong with the 1.18.7.x series, but none of those were stable for me.
Funny enough after upgrading to 2527 on windows 10 I am now crashing every 15min.
2527 on my Windows 10 machine randomly goes offline. It’s galling. It’s also ludicrous in that I don’t have to restart Plex when it happens. The thing will return suddenly.
2527 on the Mac is just messy. Right now I’m rebuilding the libraries (again) but absolutely nothing on that server is current accessible. It’s as though library operations break Plex.
So, 1.18.8.2257 turned out to be unstable as well. I’ve reverted to 1.18.6.2368 and started another thread.
Something has gone fundamentally wrong since the architecture changes in 1.18.7.x.
Unfortunately I can’t roll back to before this tranche on the Mac. I can do it on the PC, mind you.
Right now I have Plex rebuilding libraries on the Mac Mini. While it’s doing that I can’t access any of the content on that machine. It’s stupid.
What version do you want to try
I want roll back to the later 1.17.* iteration — one of the builds that actually works.
I can do this on the PC side, but I don’t have any pre-1.18.* builds on the Mac side.
