Conversion failed. The transcoder failed to start up

Server Version#:1.43.0.10389-720010389
Player Version#:
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

I get this on every video file I try to play through chrome all of a sudden. My daughter can’t paly anything through her Roko. I can play videos through my roku and the plex app on my computer.

Disable cinema trailers.

Plex Web: Settings → Player → Cinema Trailers to Play Before Movies = None.

Mobile/Roku: Settings → Player Experience → Cinema Trailers = Don’t Play.

Already done, but thanks