Corrupted Database / Blank gray posters and missing labels for TV shows on Roku

Here is a ZIP file with 4 files:

XML Files Jeopardy.zip (6.3 KB)

2 Files are raw XML files for an old and new episode of Jeopardy. 2 Files are edited versions of these files with the values formatted and aligned for side-by-side comparison. I used Notepad++ on Windows 10 with the Compare library.

Here are screenshots of the comparison:

The older episode has some values that are missing from the new episode. The newer episode has many values that are not included in the older episode.

Do you think the missing data or addition of new data is the cause of the issues we are seeing on Roku, iOS, web, and possibly Android?

Here is a ZIP file of 2 other recent XML files:

XML Files Local and National News.zip (3.8 KB)

I have not tried the “Plex Dance”, yet. It seems it could work to fix non-local broadcasts. If I add them to a new library, the metadata loads and I get the correct posters.

However, if I move the local news broadcasts to a different folder, the posts for them never appear. I don’t think doing the dance for them will help with that.

If you need more files or information, let me know.