Using Plexamp v3.5.0 on iOS with server version 1.24.0.4897. Suddenly I get “Couldn’t start playback” with Random Album Radio. Has worked fine until this server update.
See attached logs… Turned on debug logging and immediately tried to play via PlexAmp… Dumped out the log.
Thanks!
Plex Media Server Logs_2021-08-08_18-59-54.zip (1.5 MB)
Huh, that’s a weird one. Plexamp isn’t getting back any albums from the server, and no obvious errors on the server. Trying to think of what it might be. Are you accessing as a user other than owner? Not sure why that would make a difference…
Nope… Still just accessing as the owner.
Here’s a verbose log, if interested.
Plex Media Server Logs_2021-08-08_21-10-52.zip (905.9 KB)
I also started having this issue in the past week or so, attaching server and plexamp logs.
plexamp logs.zip (6.4 KB)
Sorry guys, we’ve figured this out. To be a bit mysterious about it, Random Album Radio got incorrectly coupled with a soon-to-be-released feature which will be lit up in the next week, at which point it will start working again. Really sorry about that, but know that it’ll fix itself…
No sweat! Glad you found it though, as I use that feature in PlexAmp EVERY DAY. Thanks!! 
Thanks!!!
Intriguing. Is that the “on this day” section, or just a coincidence that I first noticed it on Monday this week (with Orgasmatron by Motörhead featured). Either way it’s a nice touch.
good eye. that is a tiny tiny bit of what’s coming…
My favourite feature in Plexamp! Glad i found this post because I was wrecking my brain over why all of a sudden I couldn’t get it to work anymore. Hope it will be back to its own self soon!
It will be (and better).
Random Album Radio is back in business. May or may not require server version 1.24.0.4930, but even if it doesn’t the update is well worthwhile IMO.
I’ve noticed here lately that my Random Plex Radio keeps giving me an error. I was hoping the latest update would have fixed it but it did not. Any suggestions?
Random Plex Radio being Random Album Radio?
You don’t appear to have a Plex Pass, might that be the issue?
Hey @elan , I’m still getting this error.
It happens when I click ‘Random album radio’ on Plex Amp or within any Plex client.
Other radios work fine.
Plex Media Server 1.24.2.4973
Plex Amp Version 3.7.0
Not sure what your server architecture is, but if it’s one which doesn’t support sonic analysis the issue is known and will be fixed in an upcoming server release.
I see, yea I’m running on FreeBSD through TrueNAS sounds right.
Thanks for the quick response
Any word on when this will be fixed on FreeBSD? I’m still getting this error on the latest available: 1.24.2.4973, running FreeBSD 12.2-RELEASE-p7 on an intel cpu.
I believe it’ll be in the next media server release, sorry for the delay!
